§ 55-108 — Collection centers requirements

§ 55-108. - Collection centers requirements.

A. Collection centers should not submit payment to the City and the City is not required to accept payment from a collection center, which is less than the full amount due and owing from each utility customer included in a submittal. A submittal may include one or more customers and/or utility customer accounts. However, all submittals must be made in accordance with this article and the collection center policies and procedures. Further, the dollar amount and each utility customer account to be credited must be clear on the face of the submittal. B. All payments submitted by a collection center must include: (1) each utility customer's name and service address; (2) each utility account customer number; and (3) the dollar amount to be credited to each utility account, in a form or format prescribed by the utilities superintendent. C. The collection center shall keep adequate records to demonstrate that the payment was submitted, the date payment was delivered to the City, the submittal of the required information, and compliance with this Code and the collection center policies and procedures.

(Ord. No. 22565, § 2, 10-5-04)