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§ 2-14-11 — REQUEST PROCESS

Austin City Code (Supp. No. 174: codified through Ordinance No. 20260521-050, effective June 1, 2026) · Austin City Code § 2-14-11

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§ 2-14-11 - REQUEST PROCESS.

(A) A request for an accommodation may be submitted at any time the accommodation may be necessary to afford an individual with a disability an equal opportunity to use and enjoy a dwelling. (B) A request must be submitted in writing to the director. (C) If an eligible individual needs assistance to make a request for an accommodation, the director will provide assistance including, but not limited to, transcribing a verbal request into a written request. (D) A request must include, at a minimum, the following information: (1) name and address of the applicant requesting the accommodation; (2) name and address of each property owner, if not the same as the applicant; (3) address of the property for which the accommodation is requested; (4) date of the request; (5) description of the requested accommodation and the requirement for which accommodation is sought; and (6) reason the requested accommodation may be necessary for each individual with the disability to use and enjoy the dwelling. (E) An eligible individual is not required to pay a fee for an accommodation request. (F) An eligible individual may request an expedited review of the accommodation request.

Source: Ord. No. 20160204-046, Pt. 1, 2-15-2016.