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§ 10-80 — Centralized EMS dispatch

Code of the City of Richmond, Virginia, 2026 (Recodification codified through Ordinance No. 2025-207, adopted October 14, 2025) · Richmond, Va., City Code § 10-80

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Sec. 10-80. - Centralized EMS dispatch.

All authorized providers under this article shall be dispatched from the emergency medical services dispatch center designated by the City. No authorized provider shall publish or advertise any telephone number for the purpose of receiving requests for emergency medical services except the emergency number (911) of the emergency medical services dispatch center. All authorized providers shall, at all times, obey the directions of the emergency medical services dispatch center, including, by way of illustration and without limitation, location of units, positioning movements, and run responses. However, neither any authorized provider that is exempted by Section 10-81 from advanced life support equipment and staffing requirements nor any authorized provider of aeromedical services shall in normal operations be subject to the requirements of this section, provided that any such authorized provider may be required to comply with centralized dispatch instructions in a disaster.

(Code 1993, § 10-62; Code 2004, § 34-103; Code 2015, § 10-80; Code 2020, § 10-80; Ord. No. 2020-167, § 1(10-80), 9-14-2020)