Grievance procedures.
El Paso City Code § 2.84.030
in effect2.84.030 - Grievance procedures.
The committee shall create, adopt and make public grievance procedures that incorporate appropriate due process standards and that provide for the prompt and equitable resolution of complaints alleging any action prohibited by Title 24, CFR, Part 8, or the Americans with Disabilities Act, Title II (Public Services), including, but not limited to:
A. Investigating all written allegations of discrimination by the city on the basis of handicap received within a reasonable time of the occurrence giving rise to the allegations; and
B. Attempting to find a voluntary resolution satisfactory to both parties; and
C. Conducting public hearings within a reasonable time after receipt of the complaint if no voluntary resolution is reached and making determinations based on the evidence received; and
D. Making a report and recommendation to the mayor and council if no voluntary resolution is reached and the determination of the committee is unsatisfactory to either party.
(Ord. 10906 § 3, 1992: Ord. 10393 § 1, 1991; Ord. 8345 § 3, 1985)
Source: City of El Paso, City Code and City Charter (Municode Library, library.municode.com)URL: https://library.municode.com/tx/el_paso/codes/code_of_ordinances?nodeId=TIT2ADPE_CH2.84ACGRCO_2.84.030GRPRFetched: 10/28/2026