Complaints, procedure.
San Antonio City Code § 2-558
in effectSec. 2-558. - Complaints, procedure.
(a) City employees may register complaints of discrimination with the city equal employment division, and complaints will be given prompt consideration. An investigation to determine the cause for the complaint will be conducted and findings will be acted upon without undue delay.
(b) All complaints will be investigated by the equal employment opportunity division and findings submitted to the city manager or designee without undue delay. Findings also will be relayed to the complainant and other persons officially involved. If it is determined that a violation has been committed, the situation will be corrected without undue delay.
(c) Discrimination complaints will be submitted in writing to the equal employment opportunity division. The equal employment opportunity division will be available to assist in aiding city employees who may lack the skill to submit the written report.
(d) An interview with the equal employment opportunity division will be scheduled to verify the following:
When the alleged violation occurred.
Against whom the alleged discrimination was registered.
Location of the alleged offense.
Person allegedly discriminated against.
Nature of the alleged offense.
Names of all persons and witnesses involved.
Remedy sought by the complainant.
(Ord. No. 2013-09-05-0577, § 1, 9-5-13)
Source: City of San Antonio, City Code, City Charter and Unified Development Code (Municode Library, library.municode.com)URL: https://library.municode.com/tx/san_antonio/codes/code_of_ordinances?nodeId=PTIICO_CH2AD_ARTXNSCPO_DIV2CISAANEQEMOP_S2-558COPRFetched: 10/27/2026