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Appeals.

Austin City Code tit. 15, ch. 15-10, art. 12, div. 4
in effect

Austin City Code § 15-10-291 APPEAL PROCEDURE.

§ 15-10-291 - APPEAL PROCEDURE. (A) A person aggrieved by an administrative decision, interpretation or ruling by the City under this chapter may appeal by filing a written appeal with the director no later than the 30th day after the issuance of the decision, interpretation, or ruling, and delivering a copy of the appeal to the city attorney. (B) An appeal under this section must include: (1) the name and address of the person making the appeal; (2) a statement of facts; (3) a copy of the disputed ruling or evidence of a refusal to make a ruling; and (4) the reason the ruling should be set aside or, if there was no ruling, the reason a ruling is required. Source: 1992 Code Section 18-2-291; Ord. 031204-14; Ord. 031211-11.

Austin City Code § 15-10-292 INFORMAL HEARING ON APPEAL.

§ 15-10-292 - INFORMAL HEARING ON APPEAL. (A) No later than the 60th day after receipt of an appeal, the director may conduct an informal hearing. (B) If the director elects to conduct an informal hearing, the director shall notify the person appealing of the time and place of the hearing and provide the person with a copy of any rules relating to an informal hearing. (C) At an informal hearing, the director may: (1) allow the person who filed the appeal to make a presentation of the person's position and statement of facts; and (2) consider the position and statement of facts presented by utility staff. (D) The director shall issue a written decision no later than the 30th after the date of an informal hearing. The decision of the director is final and is not subject to further administrative appeal. (E) The director may establish rules for conduct of an informal hearing, except that the director may not require the use of formal adjudicatory techniques or rules of evidence. (F) An appeal filed under this chapter does not stay an enforcement action pending the director's decision. (G) The director may not grant a waiver or variance under this chapter in a ruling on an informal hearing. The director's decision is limited to affirming or overruling the decision, interpretation, or ruling under appeal, or the application of a rule to the person who filed the appeal. Source: 1992 Code Section 18-2-292; Ord. 031204-14; Ord. 031211-11.
Source: City of Austin, City Code and City Charter (Municode Library, library.municode.com)URL: https://library.municode.com/tx/austin/codes/code_of_ordinances?nodeId=TIT15UTRE_CH15-10WARE_ART12ENPEAP_DIV4APFetched: 10/27/2026

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