INFORMAL HEARING ON APPEAL.
Austin City Code § 15-10-292
in effect§ 15-10-292 - INFORMAL HEARING ON APPEAL.
(A) No later than the 60th day after receipt of an appeal, the director may conduct an informal hearing.
(B) If the director elects to conduct an informal hearing, the director shall notify the person appealing of the time and place of the hearing and provide the person with a copy of any rules relating to an informal hearing.
(C) At an informal hearing, the director may:
(1) allow the person who filed the appeal to make a presentation of the person's position and statement of facts; and
(2) consider the position and statement of facts presented by utility staff.
(D) The director shall issue a written decision no later than the 30th after the date of an informal hearing. The decision of the director is final and is not subject to further administrative appeal.
(E) The director may establish rules for conduct of an informal hearing, except that the director may not require the use of formal adjudicatory techniques or rules of evidence.
(F) An appeal filed under this chapter does not stay an enforcement action pending the director's decision.
(G) The director may not grant a waiver or variance under this chapter in a ruling on an informal hearing. The director's decision is limited to affirming or overruling the decision, interpretation, or ruling under appeal, or the application of a rule to the person who filed the appeal.
Source: 1992 Code Section 18-2-292; Ord. 031204-14; Ord. 031211-11.
Source: City of Austin, City Code and City Charter (Municode Library, library.municode.com)URL: https://library.municode.com/tx/austin/codes/code_of_ordinances?nodeId=TIT15UTRE_CH15-10WARE_ART12ENPEAP_DIV4AP_S15-10-292INHEAPFetched: 10/27/2026