Office of the Homeowners' Association Ombudsman

Utah Code tit. 13, ch. 13-79, pt. 13-79-P1

in effect

Utah Code § 13-79-101 Definitions.

13-79-101. Definitions. As used in this part: (1) "Association of lot owners" means an association as that term is defined in Section 57-8a-102. (2) "Association of unit owners" means the same as that term is defined in Section 57-8-3. (3) "Department" means the Department of Commerce created in Section 13-1-2. (4) "Governing documents of an association of lot owners" means the same as governing documents as that term is defined in Section 57-8a-102. (5) "Governing documents of an association of unit owners" means the same as governing documents as that term is defined in Section 57-8-3. (6) "Lot owner" means the same as that term is defined in Section 57-8a-102. (7) "Office" means the Office of the Homeowners' Association Ombudsman created in Section 13-79-102. (8) "Unit owner" means the same as that term is defined in Section 57-8-3. Enacted by Chapter 226, 2025 General Session

Utah Code § 13-79-102 Creation of Office of the Homeowners' Association Ombudsman.

13-79-102. Creation of Office of the Homeowners' Association Ombudsman. (1) There is created an Office of the Homeowners' Association Ombudsman in the department. (2) The executive director of the department shall appoint attorneys with background or expertise in community association law to fill legal positions within the office in the department. (3) An individual appointed under this section is an exempt employee. Enacted by Chapter 226, 2025 General Session

Utah Code § 13-79-103 Duties and jurisdiction of office.

13-79-103. Duties and jurisdiction of office. (1) The attorneys of the office shall: (a) develop and maintain expertise in and understanding of issues and statutes impacting unit owners, lot owners, associations of lot owners, and associations of unit owners; and (b) upon request: (i) analyze a complaint from a lot owner, a unit owner, an association of lot owners, or an association of unit owners regarding the conduct of a lot owner, a unit owner, an association of lot owners, or an association of unit owners; and (ii) provide an advisory opinion as described in Section 13-79-104. (2) (a) Neither the office nor the office's attorneys may represent private parties, state agencies, local governments, or any other individual or entity in a legal action that arises from or relates to a matter addressed in this chapter. (b) No attorney of the office may be compelled to testify in a civil action filed concerning the subject matter of any review or advisory opinion arranged through the office. (3) Except as provided in Subsection 13-79-104(10), evidence of a review by the office and the opinions, writings, findings, and determinations of the office are not admissible as evidence in a judicial action or arbitration. (4) The office shall: (a) analyze a complaint and issue an advisory opinion only for issues relating to a violation of a state statute; (b) make public each advisory opinion the office issues in accordance with Subsection (4)(a); (c) provide, on the office's website: (i) a list of statutes that impact unit owners, lot owners, associations of lot owners, and associations of unit owners; and (ii) a list of frequently asked questions that the office receives and answers to those questions; (d) publish educational materials on the office's website providing, in simple and easy to understand language, a brief overview of state law governing associations of unit owners and associations of lot owners, including: (i) a description of the rights and responsibilities provided in Title 57, Chapter 8, Condominium Ownership Act, to a party under the jurisdiction of Title 57, Chapter 8, Condominium Ownership Act; (ii) a description of the rights and responsibilities provided in Title 57, Chapter 8a, Community Association Act, to a party under the jurisdiction of Title 57, Chapter 8a, Community Association Act; and (iii) instructions regarding how an association of unit owners or an association of lot owners may be organized and dismantled in accordance with this chapter; and (e) direct an individual that makes a phone call to the office to the resources described in this Subsection (4). (5) The office may not provide any service that requires interpreting the governing documents of an association of lot owners or the governing documents of an association of unit owners, including determining whether a provision of the governing documents is reasonable. (6) An action that an attorney employed by the office takes within the scope of the attorney's employment in the office does not create an attorney-client relationship between the office or the office's attorneys and any of the following: (a) a lot owner; (b) a unit owner; (c) an association of lot owners; or (d) an association of unit owners. Amended by Chapter 62, 2026 General Session

Utah Code § 13-79-104 Advisory opinion -- Process of advisory opinions.

13-79-104. Advisory opinion -- Process of advisory opinions. (1) A lot owner, a unit owner, an association of lot owners, or an association of unit owners may request a written advisory opinion: (a) from the office to determine compliance with: (i) Title 57, Chapter 8, Condominium Ownership Act, and Title 57, Chapter 8a, Community Association Act; or (ii) other applicable statutes of this state; and (b) at any time before the commencement of: (i) an action in a court with jurisdiction; or (ii) binding arbitration. (2) (a) A person making a request for an advisory opinion described in Subsection (1) shall: (i) file the request with the office; (ii) pay a nonrefundable filing fee of $150; (iii) (A) file the request no later than one year after the day on which the person making the request knew or should have known about the alleged act that is the subject of the advisory opinion; and (B) include in the request facts that demonstrate that the person submits the request no later than a year after the day on which the person making the request knew or should have known about the alleged act that is the subject of the advisory opinion; and (iv) in the request for an advisory opinion, describe: (A) the alleged act that is the subject of the advisory opinion; and (B) the impact of the alleged act that is the subject of the advisory opinion on the person making the request. (b) A person making a request under this Subsection (2) may allege actual damages as a result of the alleged act that is the subject of the advisory opinion. (3) The office may establish policies providing for partial fee waivers for a person who is financially unable to pay the entire fee described in Subsection (2)(a)(ii). (4) (a) Except as provided in Subsection (4)(b), the office may not issue an advisory opinion unless the person requesting an advisory opinion exhausts all existing dispute resolution procedures provided in: (i) the governing documents of an association of lot owners, if the dispute involves a lot owner; or (ii) the governing documents of an association of unit owners, if the dispute involves a unit owner. (b) An association of unit owners or an association of lot owners may not require that a person engage in binding arbitration before requesting an advisory opinion from the office. (c) A person requesting an advisory opinion shall include in the person's complaint a description of how that person complied with this Subsection (4). (5) Upon receipt of a request for an advisory opinion, the office shall: (a) inquire of all parties if there are other necessary parties to the dispute; (b) determine whether the person bringing the request has complied with Subsections (1) through (4); and (c) deliver notice of the request to the opposing parties indicated in the request and any other necessary party identified in accordance with Subsection (5)(a). (6) Subject to Subsection (7), after analyzing a complaint, the office shall: (a) issue a written advisory opinion addressing the issues described in the request for an advisory opinion; (b) include in the advisory opinion a statement of the facts and law supporting the opinion's conclusions; and (c) deliver copies of the advisory opinion to all necessary parties identified in accordance with Subsection (5)(a). (7) (a) The office shall issue a written statement declining to issue an advisory opinion when, in the opinion of the office: (i) the issues are not ripe for review; (ii) the person bringing the request has not exhausted all existing procedures provided in the applicable governing documents; or (iii) the issues raised are beyond the scope of the office's statutory duty to review. (b) Notwithstanding Subsection (7)(a), the office shall issue a written statement declining to review a request, if the request deals solely with a contractual dispute. (8) (a) (i) If in the process of issuing an advisory opinion, the office determines that a person knowingly filed a false or fraudulent request for an advisory opinion, the office shall prohibit that person from filing a complaint with the office for two years after the day on which the office makes the determination. (ii) The office may impose a civil penalty of up to $1,000 against a person if the office determines under this Subsection (8)(a) that the person filed a false or fraudulent request for an advisory opinion. (b) (i) The office may designate a person as a vexatious filer if the person has filed a request for three or more advisory opinions and for each request the office: (A) determines that the person requesting the advisory opinion has not exhausted all existing procedures, as described in Subsection (4)(a); (B) declines to issue an advisory opinion, as described in Subsection (7)(a); or (C) determines that the request deals solely with a contractual dispute, as described in Subsection (7)(b). (ii) If the office designates a person as a vexatious filer under this Subsection (8)(b), the office may not accept a request by the person unless: (A) the person submits a written copy of the request to the executive director of the department; and (B) the executive director of the department authorizes the person to file the request for the advisory opinion with the office. (9) An advisory opinion issued under this section is neither binding on any party to, nor admissible as evidence in, a dispute involving an association of lot owners or an association of unit owners, except as provided in Subsection (10). (10) (a) As used in this Subsection (10), "qualifying conditions" means: (i) the office issues an advisory opinion described in this section; (ii) the same issue that is the subject of the advisory opinion is subsequently litigated in court; and (iii) the court rules in favor of the same party as the advisory opinion in a final judgment. (b) If the qualifying conditions are met, the court may award the substantially prevailing party: (i) reasonable attorney fees and court costs relating to the development of the cause of action from the date the office delivers the advisory opinion to the date of the court's resolution; and (ii) if the court finds that the opposing party knowingly and intentionally violated the law governing the cause of action, a civil penalty of up to $5,000. Amended by Chapter 62, 2026 General Session

Source: Utah Office of Legislative Research and General Counsel (le.utah.gov)URL: https://le.utah.gov/xcode/Title13/Chapter79/13-79-P1.html?v=C13-79-P1_2025050720250507Fetched: 10/26/2026