Signal quality.
Reno Administrative Code § 5.90.1014
in effectSec. 5.90.1014. - Signal quality.
(a) Signal quality to meet or exceed FCC technical standards. The Cable Operator shall provide clear signal quality that meets or exceeds technical standards established by the FCC.
(b) Cable operator to repair poor signal quality. If a Subscriber experiences poor signal quality attributable to the Cable Operator's equipment or operation thereof, and the Subscriber provides the Cable Operator with the required access to his dwelling unit, the Cable Operator shall fully investigate the problem within 24 hours, and repair the problem within 48 hours following the Subscriber call. If an appointment is necessary, Subscriber may choose the same blocks of time described above. At the Subscriber's request, the Cable Operator shall repair the problem at a later time convenient to the Subscriber.
(Ord. No. 5565, § 1, 4-21-04)
Source: City of Reno, Nevada, Administrative Code, City Charter and Annexation and Land Development Code (Municode Library, library.municode.com)URL: https://library.municode.com/nv/reno/codes/administrative_code?nodeId=PT2READCO_TIT5PRLIPEFR_CH5.90FR_ARTIXMACATEOR_S5.90.1014SIQUFetched: 11/1/2026