SERVICE COMPANY LICENSES

Minneapolis Code of Ordinances tit. 13, ch. 341, art. VI

in effect

Minneapolis Code of Ordinances § 341.900 License required.

341.900. - License required. No service company, as defined in this chapter, shall provide dispatching, color rights, advertising, record keeping, and other common services, to a group of taxicab owners or drivers licensed by the City of Minneapolis, without a service company license as required herein. (88-Or-004, § 38, 1-15-88; 2014-Or-036, § 50, 7-18-14)

Minneapolis Code of Ordinances § 341.910 License fee.

341.910. - License fee. The annual fee for a service company license shall be one thousand one hundred dollars ($1,100.00). Should service company records not be complete, properly on file in an orderly fashion, and available for review by the licensing official at the time of the annual service company review, an additional two hundred fifty dollar ($250.00) re-inspection fee may be charged for each additional inspection required to complete the review. 88-Or-004, § 38, 1-15-88; 90-Or-014, § 1, 1-26-90; 91-Or-049, § 1, 3-29-91; 95-Or-128, § 14, 8-25-95; 2000-Or-010, § 22, 3-3-00; 2013-Or-213, § 43, 12-6-13)

Minneapolis Code of Ordinances § 341.920 When licenses expire.

341.920. - When licenses expire. All service company licenses issued under this article shall expire on February first of each year. (88-Or-004, § 38, 1-15-88; 2009-Or-171, § 3, 11-13-09)

Minneapolis Code of Ordinances § 341.930 License application.

341.930. - License application. Every service company shall apply for a license on a form prescribed by the licensing official, containing such information deemed necessary to verify that the terms and conditions of this chapter have been met. (88-Or-004, § 38, 1-15-88; Pet. No. 251179, § 242, 12-29-89; 2013-Or-213, § 44, 12-6-13)

Minneapolis Code of Ordinances § 341.940 One service company license for each color scheme.

341.940. - One service company license for each color scheme. There shall be only one service company license issued for each common color scheme of taxicabs. A licensed service company may hold taxicab vehicle licenses if otherwise qualified under this chapter.

Minneapolis Code of Ordinances § 341.950 Service company office; agent for service of notices, orders, and correspondence.

341.950. - Service company office; agent for service of notices, orders, and correspondence. (a) Every licensed service company shall maintain an office, with regular business hours, within twelve (12) miles of the Minneapolis City Hall, where trip sheets shall be filed and available for inspection pursuant to section 341.240 of this chapter. (b) Every licensed service company shall be deemed the agent for service of all notices, orders, and other correspondence from the City of Minneapolis to taxicab owners and drivers operating under the common color scheme, including but not limited to notices of license hearings, inspection notices, orders to remove vehicles from service, and repair orders. Notice to a licensed taxicab owner or driver shall be considered effective if mailed or delivered to the registered office of his or her licensed service company. It shall be the responsibility of every licensed service company to forward all notices, orders and other correspondence from the City of Minneapolis to the taxicab owners and drivers to whom they are addressed. (88-Or-004, § 38, 1-15-88)

Minneapolis Code of Ordinances § 341.960 Conditions.

341.960. - Conditions. Every licensed service company shall: (a) Take affirmative measures to insure that all of its taxicab owners and drivers comply with the terms of this chapter; (b) Be responsible for the operation of an unlicensed taxicab and the operation of a taxicab by an unlicensed driver; (c) Insure that no taxicab vehicle is operated in unsafe mechanical condition, or with major body damage, or in any event after being ordered out of service by a license inspector; insure that all taxicabs are washed at least once a week pursuant to section 341.150; (d) Be responsible to provide overall taxicab service to the public as required by section 341.290. Each service company shall keep accurate records indicating which of its licensed taxicabs and drivers are operating on each day, portion of a day, or shift. These records shall be filed and maintained for a minimum of one (1) year and shall be available for inspection in the same manner as trip sheets; (e) Institute policies and procedures requiring all drivers to respond to radio dispatch calls; (f) If a request for service has not been answered within fifteen (15) minutes, the service company dispatcher shall order a taxicab to respond to the request immediately; (g) Promptly respond to all complaints by passengers, and other members of the public. Also, every service company shall refer all significant complaints against individual taxicab owners and drivers to the licensing official; (h) Promptly respond to all requests for information from the licensing official; (i) Train and test all taxicab drivers regarding the traffic laws, ability to read and write the English language, the geography and street system of the areas serviced by its taxicabs, and the rules of conduct for taxicab drivers in this chapter; (j) In addition to the above conditions, every licensed wheelchair accessible taxicab service company shall maintain a computerized dispatch system to adequately respond to and maintain records of both on-demand and scheduled requests for service; (k) A licensee licensed to transport passengers in wheelchairs must provide training to each of its operators on the special needs of persons with disabilities. The operator shall also receive training on operating and maintaining vehicle accessible features. The training program is subject to approval by the city council. Every licensed service company shall provide drivers trained to transport handicapped individuals and to ensure that the licensee is providing the service required under this chapter; (l) Every licensed service company shall provide the licensing official with written documentation detailing the specific safety equipment in section 341.597 that is required on all taxicabs in its fleet by December 1, 2004. This documentation shall include sufficient information on the specifications, type, and brand of safety equipment chosen to insure compliance with the taxicab safety book of standards. (88-Or-004, § 38, 1-15-88; Pet. No. 251179, § 243, 12-29-89; 2001-Or-146, § 6, 12-14-01; 2004-Or-090, § 6, 8-20-04; 2006-Or-108, § 8, 10-6-06; 2013-Or-213, § 45, 12-6-13; 2014-Or-036, § 51, 7-18-14)

Minneapolis Code of Ordinances § 341.970 Reserved.

Minneapolis Code of Ordinances § 341.975 Service company reporting.

341.975. - Service company reporting. (a) Each licensed service company shall, as requested by the licensing official, submit to the licensing official a daily service report for each day of the preceding month that shall contain the following data: (1) Number of taxicabs in service in each twelve (12) hour shift. (2) The number of radio or telephone dispatched calls each taxicab took per shift. (3) Number of total fares in each shift for each taxicab in service. (4) The number of lost calls each day by time breakdown. (5) The average time each day by time period breakdown between the calls for service and the times of arrival of the taxicab by geographic areas to be determined by the licensing official. (6) In addition to the above information, taxicab service companies providing wheelchair accessible service shall provide data on the number of scheduled and unscheduled rides provided by each licensed vehicle, the start and end city locations of each trip, and the response to each request for wheelchair accessible service. (b) The form of the daily service records shall be in such format as is agreed upon by the licensing official. Within one (1) year, each taxicab service company shall provide the taxicab committee with a business plan that would detail the cost and time necessary to provide the data above in a computerized format. Daily service reports for each month shall be submitted by each service company to the licensing official when requested. Any licensed service company that fails to furnish such a daily service report in a timely fashion shall have its license suspended for a period not to exceed thirty (30) days after a hearing before the committee responsible for dealing with licensing issues. (c) Taxicab service companies operating with less than fifteen (15) taxicabs shall supply the same information, but may do so in a non-computerized format. (95-Or-128, § 15, 8-25-95; 2000-Or-010, § 23, 3-3-00; 2001-Or-146, § 7, 12-14-01; 2013-Or-213, § 47, 12-6-13; 2014-Or-036, § 53, 7-18-14)

Minneapolis Code of Ordinances § 341.980 Revocation, suspension, nonrenewal.

341.980. - Revocation, suspension, nonrenewal. The city council may revoke, suspend, or refuse to renew a service company license for good cause shown after notice and a hearing. (88-Or-004, § 38, 1-15-88)

Source: City of Minneapolis, Minnesota, Code of Ordinances, City Charter and Park and Recreation Board Code of Ordinances (Municode Library, library.municode.com)URL: https://library.municode.com/mn/minneapolis/codes/code_of_ordinances?nodeId=COOR_TIT13LIBURE_CH341TA_ARTVISECOLIFetched: 11/2/2026