Sec. 383.05. - Rules of operation.
In addition to any other applicable regulations contained in this chapter or code all licensees under this chapter shall operate in strict accordance with the following:
(1) Prior to installing a locking wheel boot on any motor vehicle at the request of someone other than the vehicle's owner, the licensee shall determine that the parking lot has warning signs advising that failure to pay the required parking fee may result in immobilization.
(2) Vehicle immobilization service licensees shall use a printed order form which includes the name, address and telephone number of the licensee's business, as well as space to enter the name of the person authorizing the service, the time the service was performed, the name of the person installing the locking wheel boot, the location where the service is being provided and a description of the vehicle to be immobilized. Every form shall be completed in a legible manner and signed by the person who authorized the service. The person authorizing the service shall be present when the locking wheel boot is attached to the vehicle and must be the owner of the property, the licensee of the parking lot or a duly authorized employee or agent of the owner or parking lot licensee. The vehicle immobilization service licensee shall have this authorized order form signed, fully completed and in possession before installing the locking wheel boot. The amount charged for the service, including any parking fees due, shall be included on this order form and a copy of the form shall be given to the person reclaiming the vehicle. The original completed order forms must be maintained at the licensee's place of business for a period of at least two (2) years and shall be made available for review upon request of the director of the department of safety and inspections or his/her designated representative.
(3) A licensee under this chapter shall maintain a chronological log or record of all vehicles that have been immobilized. The log shall indicate a description of the vehicle, location that the service was performed, time or service, and time of vehicle release. This log shall be made available for renew upon request of the director of the department of safety and inspections or his/her designated representative.
(4) Whenever a locking wheel boot is installed on a vehicle, a blaze orange warning decal at least forty-seven (47) inches square in size shall be prominently placed in the center of the driver's side window or on the front windshield directly in front of the steering wheel. The decal must clearly and legibly state that a locking device has been installed on the front left wheel of the vehicle and that attempting to move the vehicle will cause serious damage to the vehicle. The decal shall display the telephone number and the address of the licensee. Upon payment of the service fee, the licensee shall offer to remove the decal and shall have in possession the appropriate materials to remove the decal and residue.
(5) Vehicle immobilization service licensees shall maintain twenty-four (24) hour telephones and wheel locking removal services, and shall respond to a request to remove a wheel locking device within sixty (60) minutes. If a licensee does not appear to remove the wheel locking device within sixty (60) minutes of a customer request, the locking device shall be removed at no charge except that the customer shall still be required to pay the parking fees due.
(6) Vehicle immobilization service licensees shall not install a wheel locking boot on any marked emergency vehicle or any United States military vehicle without a city parking enforcement officer being present.
(7) In the event a vehicle is not claimed within twenty-four (24) hours, the licensee shall notify the city police department of the license number and description of the vehicle. If the vehicle was reported as stolen, the licensee shall, at the direction of a police office, remove the vehicle immobilization device without a charge.
(8) The vehicle immobilization service may not attempt to collect service or parking fees after the vehicle has been impounded by a licensed tow truck.
(C.F. No. 01-1243, § 1, 12-26-01; C.F. No. 07-149, § 141, 3-28-07)