CARRIAGE OF HOUSEHOLD GOODS FOR HIRE BY MOTOR VEHICLE

RSA tit. XXXI, ch. 359-T

in effect

RSA 359-T:1 Definitions.

359-T:1. Definitions. In this chapter, the following words shall have the following meanings: I. "Department" shall mean the department of safety. II. "Household goods carrier" shall mean a common or contract carrier which transports for hire by motor vehicle between points in this state: (a) Personal effects and property used or to be used in a dwelling as a part of the equipment or supply of the dwelling; (b) Furniture, fixtures, equipment, and property of any establishment, which are a part of the stock, equipment or supply of the establishment; (c) Articles, including objects of art, displays and exhibits with an unusual nature or value, which require specialized handling and equipment usually used in moving household goods. III. "Household goods carrier" does not include any person who transports his or her own goods for the purpose of sale or delivery, or in the furtherance of a trade or business other than transportation. IV. "Commissioner" shall mean the commissioner of the department of safety. V. "Common carrier" means a person holding itself out to the general public to provide motor vehicle transportation for compensation over regular or irregular routes, or both. VI. "Contract carrier" means a person providing motor vehicle transportation for compensation under continuing agreements with one or more persons: (a) By assigning motor vehicles for a continuing period of time for the exclusive use of each such person; or (b) Designed to meet the distinct needs of each such person. Source. 2022, 14:1, eff. Jan. 1, 2023.

RSA 359-T:2 Certificate Required.

359-T:2. Certificate Required. No household goods carrier, as defined herein, shall engage in the business of transporting household goods, as defined by the department, between points in this state, unless the carrier holds a certificate issued by the department authorizing such operations. The application for such certificate shall be in accordance with the procedure provided for in RSA 359-T:3 and such certificate shall be issued or denied accordingly. Source. 2022, 14:1, eff. Jan. 1, 2023.

RSA 359-T:3 Issuance.

359-T:3. Issuance. A certificate shall be issued to any qualified applicant therefor, if it is found that the applicant is willing and able properly to perform the service proposed and to conform to the provisions of this chapter and the requirements, rules, and regulations issued by the commissioner thereunder; otherwise, such application shall be denied. Source. 2022, 14:1, eff. Jan. 1, 2023.

RSA 359-T:4 Issuance of Contract Carrier Permits.

359-T:4. Issuance of Contract Carrier Permits. A contract carrier permit shall be issued to any qualified applicant, if it appears from the application, that the applicant is willing and able to properly perform the service of a contract carrier by motor vehicle, and to conform to the provisions of this chapter and any rules adopted by the commissioner, otherwise, such application shall be denied. Source. 2022, 14:1, eff. Jan. 1, 2023.

RSA 359-T:5 Applications for Certificates.

359-T:5. Applications for Certificates. Application for certificates required in RSA 359-T:2 shall be: I. Made in writing to the department; II. Signed under the penalties of unsworn falsification pursuant to RSA 641:3; III. Accompanied by the fee specified in RSA 359-T:18; IV. In the form specified in rules adopted by the commissioner; and V. With the information specified in rules adopted by the commissioner. Source. 2022, 14:1, eff. Jan. 1, 2023.

RSA 359-T:6 Suspension, Change, and Revocation of Certificates and Permits.

359-T:6. Suspension, Change, and Revocation of Certificates and Permits. Certificates and permits issued under the provisions of this chapter authorizing operations as a household goods carrier shall be effective from the date specified therein and shall remain in effect until suspended, revoked, or terminated as herein provided. The department may, after notice and hearing, upon application or upon its own initiative, amend, suspend, or revoke any such certificate or permit in whole or in part, for willful failure to comply with any provision of this chapter or with any lawful order or rule issued or adopted by the department. Source. 2022, 14:1, eff. Jan. 1, 2023.

RSA 359-T:7 Transfer of Certificates and Permits.

359-T:7. Transfer of Certificates and Permits. No certificate or permit, nor any rights thereunder, shall be transferred without the approval of the department. Source. 2022, 14:1, eff. Jan. 1, 2023.

RSA 359-T:8 Security for the Protection of Property.

359-T:8. Security for the Protection of Property. No certificate or permit issued to a carrier under the provisions of this chapter shall remain in effect unless such carrier shall file with the department and keep in force a certificate of insurance in such form and in such reasonable amount as the department may require to adequately provide for the reasonable protection of the owner or owners of the property transported. This certificate of insurance shall be submitted on an annual basis with the annual report required by RSA 359-T:13, I(a). Source. 2022, 14:1, eff. Jan. 1, 2023.

RSA 359-T:9 Written Estimates of Cost.

359-T:9. Written Estimates of Cost. Upon the request of any customer, a household goods carrier shall provide a written estimate of cost to the customer in advance of performing any service. The written estimate shall include: I. An itemization of the service to be performed; II. An estimated completion date; III. A statement that the carrier shall notify the customer of the estimated cost of any additional services of an unrelated and different nature from the work originally itemized in the written estimate and shall receive the customer's written or oral permission to proceed before performing the work; and IV. A statement that the carrier shall not charge the customer any amount which exceeds the written estimate by 10 percent without the customer's written consent. Source. 2022, 14:1, eff. Jan. 1, 2023.

RSA 359-T:10 Discrimination Prohibited.

359-T:10. Discrimination Prohibited. It shall be unlawful for any household goods carrier by motor vehicle engaged in transportation between points in this state to make, give, or cause any undue or unreasonable preference or advantage to any particular person or locality in any respect whatsoever or to subject any particular person or locality to any unjust discrimination or any undue or unreasonable prejudice or disadvantage in any respect whatsoever. Source. 2022, 14:1, eff. Jan. 1, 2023.

RSA 359-T:11 Additional Service.

359-T:11. Additional Service. If additional service of an unrelated and different nature from the work originally itemized in the written estimate becomes necessary, a household goods carrier shall notify the customer of the estimated cost of such additional service and receive his written or oral permission to proceed before performing the work. Source. 2022, 14:1, eff. Jan. 1, 2023.

RSA 359-T:12 Effect of Exceeding the Estimate.

359-T:12. Effect of Exceeding the Estimate. Upon the completion of any service for which an estimate has been given, a household goods carrier shall not charge the customer any amount which exceeds the estimate by 10 percent without the customer's written consent. Source. 2022, 14:1, eff. Jan. 1, 2023.

RSA 359-T:13 Accounts, Records and Reports.

359-T:13. Accounts, Records and Reports. I. The department may require: (a) Annual reports from all household goods carriers. The department shall require reports to be signed under the penalties of unsworn falsification pursuant to RSA 541:3; and (b) Specific answers to any questions deemed necessary by the department. II. The commissioner may adopt rules, pursuant to RSA 541-A, relative to the form of annual reports. III. The department or its authorized representative shall have access, at reasonable times, to all accounts, records, and other documents of a carrier which relate to RSA 359-T. Source. 2022, 14:1, eff. Jan. 1, 2023.

RSA 359-T:14 Rulemaking; General Duties and Powers of the Commissioner.

359-T:14. Rulemaking; General Duties and Powers of the Commissioner. I. The commissioner shall regulate household goods carriers by motor vehicle. II. The commissioner may adopt rules relative to: (a) Reasonable and adequate service. (b) Adequate levels of insurance. (c) Complaints and hearings, including the suspension or revocation of certificates or permits. (d) Any other requirements deemed necessary to regulate household goods carriers in accordance with this chapter. Source. 2022, 14:1, eff. Jan. 1, 2023.

RSA 359-T:15 Complaints; Hearings.

359-T:15. Complaints; Hearings. I. The department may investigate, upon written complaint or on its own initiative, or hold a hearing, after notice, to determine whether any household goods carrier has failed to comply with RSA 359-T or rules adopted by the commissioner relative to RSA 359-T. II. If the department finds, after a hearing, that a carrier has failed to comply with RSA 359-T, the department may issue an appropriate order to compel compliance. III. The department may dismiss any complaint which does not state reasonable grounds for investigation and action by the department. Source. 2022, 14:1, eff. Jan. 1, 2023.

RSA 359-T:16 Examination of Vehicles; Inspectors; Penalty.

359-T:16. Examination of Vehicles; Inspectors; Penalty. I. Any person who operates a motor vehicle for a household goods carrier doing business in this state shall stop his motor vehicle and permit any inspector authorized by the department or state police trooper to examine the vehicle. The inspector or state police trooper may examine the vehicle as necessary to determine its compliance with the provisions of this chapter and with rules adopted under this chapter. II. Inspectors authorized by the department shall have authority as peace officers as provided by RSA 594 to enforce this chapter and rules adopted by the commissioner relative to this chapter. An inspector shall display the proper insignia of his office when stopping and examining a motor vehicle. III. Any person who violates RSA 359-T:16 shall be guilty of a violation. Source. 2022, 14:1, eff. Jan. 1, 2023.

RSA 359-T:17 Vehicles to be Registered.

359-T:17. Vehicles to be Registered. Each household goods carrier holding a certificate or permit under the provisions of this chapter shall annually apply to the department of safety, division of motor vehicles, on blanks to be furnished by it, for the registration of each vehicle operated under the provisions of such certificate or permit and pay to said department fees as provided for in RSA 359-T:18. Upon receipt of such application and fee, a distinguishing number plate or plates and registration certificate shall be furnished by the division for such vehicle applied for, and said plates shall be prominently displayed on the vehicle in such manner as the director of the division shall prescribe. Registration certificates and number plates issued under the provisions of this section shall be used coincidental with, and shall expire with, the corresponding registration certificate and number plates issued by the division of motor vehicles, department of safety, of this state. Source. 2022, 14:1, eff. Jan. 1, 2023.

RSA 359-T:18 Fees.

359-T:18. Fees. The following fees shall be paid: I. To the department: (a) For each application for a common or contract carrier of household goods certificate under RSA 359-T:3 or permit under RSA 359-T:4, $50. (b) For the annual registration of each vehicle used in the carriage of household goods, $10. (c) For each transfer of a registration certificate, $1. II. The department of safety, division of motor vehicles, shall deduct from the fees received under subparagraphs I(b) and (c) the actual cost of issuing such registration certificates and number plates and shall forward the balance to the department to be used by it in the administration of this chapter. Source. 2022, 14:1, eff. Jan. 1, 2023.

RSA 359-T:19 Penalty.

359-T:19. Penalty. I. Except as provided in paragraph II, any person violating any provision of this chapter, or any rule or order adopted or issued under this chapter, or any term or condition of any certificate, permit or license shall: (a) For a first offense, be guilty of a violation and shall be fined not less than $100. (b) For a second offense, within a 12-month period preceding the date of the second offense, be guilty of a violation and shall be fined not less than $250. II. Any person found guilty of operating after suspension or revocation of rights, for a first offense, shall be guilty of a violation and shall be fined not less than $250. For a second such offense, within a 12-month period, such person shall be guilty of a violation and shall be fined not less than $500. III. Any person found guilty of a third and subsequent offense as described under paragraph I, paragraph II, or paragraphs I and II combined, in a 12-month period preceding a third or subsequent offense, shall be guilty of a misdemeanor and shall be fined not less than $500. Source. 2022, 14:1, eff. Jan. 1, 2023.

Source: New Hampshire General Court (gc.nh.gov)URL: https://gc.nh.gov/rsa/html/NHTOC/NHTOC-XXXI-359-T.htmFetched: 10/20/2026