[Untitled]

RCNY tit. 35, ch. 82, subch. A

in effect

35 RCNY § 82-01 Subchapter A: Scope of this Subchapter.

§ 82-01 Subchapter A: Scope of this Subchapter. (a) To establish the procedures and requirements for obtaining a Street Hail Livery License (b) To establish the rules and regulations for operating a Street Hail Livery (c) To establish the penalties for violating the Rules

35 RCNY § 82-02 Penalties.

§ 82-02 Penalties. (a) Unlicensed Activity. (1) Unlicensed Activity is the act of providing or advertising the provision of any Commission-regulated for hire transportation service by: (i) Any Licensee whose License is suspended, revoked, or expired and not yet renewed, or (ii) Any person who does not hold a Valid License or Authorization from the Commission as a for hire driver, for the for hire vehicle, or for the for hire service, as applicable. (2) Unlicensed Activity specifically includes the activities listed in § 19-506 and § 19-528 of the Administrative Code, and can subject the violator to the seizure and possible forfeiture of the vehicle involved. (b) Specific Penalties. If there are specific penalties for violating a Rule, they are shown at the end of the Rule. The penalty section also states whether the violator must attend the Hearing. (c) Payment of Fines. (1) Fines are due not later than 30 days after the Respondent is found guilty of or pleads guilty to the violation, unless: (i) the Respondent files an appeal of the decision issued by the Taxi and Limousine Tribunal within the time required by 48 RCNY Chapter 5 of the Rules of the City of New York, in which case the payment of the fines will be deferred until 30 days after the date of the appeal decision. (2) If the fine is not paid by the close of business on the date due, the Commission will notify the Respondent in writing that the Respondent's License will be suspended in 10 business days of the date of the notification until the fine is paid, unless the Respondent demonstrates to the Commission, in person or in writing, that the fine has been paid. (d) Suspension and Revocation. (1) If a penalty in this Chapter specifies suspension or revocation, the suspension or revocation includes both the Street Hail Livery License plus the Vehicle's For-Hire or Paratransit Vehicle License. (2) If a For-Hire or Paratransit Vehicle License for a vehicle used as a Street Hail Livery is suspended or revoked as a result of the imposition of a penalty under another Chapter of these Rules, the suspension or revocation is also applicable to the Street Hail Livery License.

35 RCNY § 82-03 Definitions Specific to this Chapter.

§ 82-03 Definitions Specific to this Chapter. (a) Applicant in this chapter means the individual or Business Entity applying for an original or renewal Street Hail Livery License under this Chapter in whose name the License applied for will be issued. (b) Business Entity in this Chapter includes corporations, partnerships and limited liability companies. (c) Driver in this Chapter means a Driver of a Street Hail Livery who is authorized to by these rules to drive a Street Hail Livery. A Driver can be a Driver possessing a TLC Driver License or a Paratransit Driver who is driving an Accessible Street Hail Livery. (d) Flat Rate is a definite dollar amount that will be charged to a Street Hail Livery passenger for a specific trip, and is fixed before the trip begins (NOTE: "double the Taximeter" is not a Flat Rate). (e) Legatee means a person to whom any proceeds of an estate of a deceased person are to be distributed. (f) License in this Chapter means a Street Hail Livery License. (g) Licensee in this Chapter means the holder of a Street Hail Livery License. (h) MTA Tax is the 50 cent tax on taxicab and certain Street Hail Livery trips imposed by Article 29-A of the NYS Tax Law. (i) Rooftop Advertising Fixture means a device that incorporates the functions of a Roof Light with an advertising display. (j) Rooftop Advertising Fixture Provider means the entity responsible for supplying the Rooftop Advertising Fixture to the Street Hail Livery Licensee and maintaining the advertising material. (k) Technology System shall have the same meaning given such term in 35 RCNY § 51-03. (l) Technology System Provider shall have the same meaning given such term in 35 RCNY § 51-03. (m) A Transferee is an Applicant who is seeking approval from or has been approved by the Chairperson to own and operate a Street Hail Livery License in which the Applicant is acquiring an interest, either directly or indirectly, through a transfer described under 35 RCNY § 82-44. (n) A Transferor is the Owner of an interest in a Street Hail Livery License being transferred. (o) Trip Data shall have the same meaning given such term in 35 RCNY § 51-03. (p) Vehicle in this Chapter shall mean the Commission-licensed Vehicle in use with a Street Hail Livery License. (q) Wheelchair Passenger is a passenger using a wheelchair. (Amended City Record 12/10/2015, eff. 1/9/2016; amended City Record 9/22/2016, eff. 10/22/2016; amended City Record 5/17/2018, eff. 6/16/2018)

35 RCNY § 82-04 Licensing – General Requirements.

§ 82-04 Licensing – General Requirements. (a) Identification. An individual or all Business Entity Persons of a Business Entity applying for a Street Hail Livery License must provide to the Commission: (1) A Valid Government-issued photo ID and (2) A Valid Social Security number. (b) Age. An individual or all Business Entity Persons of a Business Entity applying for a Street Hail Livery License or its renewal must be at least 18 years of age. (c) Good Moral Character. (1) An individual or all Business Entity Persons of a Business Entity applying for a Street Hail Livery License must be fingerprinted and must be of good moral character. Fingerprinting for the purpose of investigating good moral character is also required of the following, unless waived by the Chairperson in his or her discretion: (i) Any new Business Entity Persons added by a Licensee. (2) Applicant's criminal history will be considered in a manner consistent with the Correction Law of the State of New York. (d) Fit to Hold a License. An individual or Business Entity must demonstrate to the satisfaction of the Commission that the Applicant is Fit to Hold a Street Hail Livery License. (e) Drivers Designated as Agents to Accept Service. (1) The Applicant must designate each and every Driver who operates the Applicant's Street Hail Livery as an agent to accept service of Commission notices to correct defects in the Street Hail Livery. (2) Delivery of a notice of defect to a Driver will be adequate service of notice to the Licensee. (f) Liability Insurance. The Applicant must have liability insurance coverage by bond or policy as required by the State of New York and these Rules. See 35 RCNY § 82-14. (g) Payment of Fines and Fees. (1) An Applicant, including an applicant for a renewal License, must pay, and provide proof of payment of any outstanding fines or fees owed by the Applicant to: (i) the Commission, (ii) NYC Department of Finance's Parking Violations Bureau, (iii) NYC Department of Finance's Red Light Camera Unit, (iv) NYS DMV's Traffic Violations Bureau and (v) any of their successor agencies. (2) This requirement includes, but is not limited to, payment of fines and fees owed as of the date of the application by: (i) any Business Entity Persons of the Applicant (ii) any Business Entity of which the Applicant is a Business Entity Person, and (iii) any Business Entity of which a Business Entity Person of Applicant is also a Business Entity Person. (3) An Applicant, including an Applicant for a renewal License, must pay any fines related to the Applicant's failure to surrender a previously revoked License (of any type), unless the Applicant can demonstrate in person or in writing that the License has been surrendered. (h) Address. An Applicant must give the Commission the Applicant's current Mailing Address and Email Address. (i) Affiliation with only one Base. A Street Hail Livery License and the Vehicle with which the License is used can affiliate with only one Base at a time and that Base must be a Validly licensed Street Hail Livery Base. (Amended City Record 6/30/2016, eff. 7/30/2016)

35 RCNY § 82-05 Licensing – Issuance of Street Hail Livery Licenses.

§ 82-05 Licensing – Issuance of Street Hail Livery Licenses. (a) Application for License. An Applicant for a Street Hail Livery License must file an application on the form specified by the Commission and provide all documentation required. (b) Applicants must meet requirements of Licensure. Street Hail Livery Licenses will be issued only to Applicants who meet all requirements for Licensure contained in this Chapter, including the requirements for Licensure specified in subdivision (c) of this Section for the period of time specified in that subdivision. (c) [Repealed.] (d) [Repealed.] (Amended City Record 9/22/2016, eff. 10/22/2016)

35 RCNY § 82-06 Licensing – Special Requirements.

§ 82-06 Licensing – Special Requirements. (a) Only One Street Hail Livery License. (1) No person or Business Entity may own or have an interest in more than one Street Hail Livery License. (2) Exception: A Person or Business Entity may own or have an interest in up to five Street Hail Livery Licenses restricted to accessible vehicles. No Licensee whose License is restricted to accessible vehicles may own or have an interest in more than five total Street Hail Livery Licenses and each of those must be an Accessible Street Hail Livery License. A Person or Business Entity which owns or has an interest in one or more Accessible Street Hail Livery License may not also have an interest in a Street Hail Livery License that is NOT an Accessible Street Hail Livery License. (3) No person or Business Entity that currently owns or has an interest in a Valid or suspended Street Hail Livery License may apply for another Street Hail Livery License, except as provided in paragraphs (1) and (2). (4) For purposes of this Rule, a person or Business Entity has an interest in a Street Hail Livery License if the person or Business Entity has an ownership or financial interest, but not including an interest pledged as security, in a Street Hail Livery License, or if the person or Business Entity has a fiduciary relationship with, an ownership interest in, or is otherwise a member of any other entity, including but not limited to a corporation, partnership, joint venture or association, that owns a Street Hail Livery License. (5) To determine if a Street Hail Livery License will be attributed to the Applicant or Licensee, the Commission will include any Street Hail Livery License held by any of the following: (i) any Business Entity Persons of the Applicant or Licensee; (ii) any Business Entity of which the Applicant or Licensee is a Business Entity Person; and (iii) any Business Entity of which a Business Entity Person of Applicant or Licensee is also a Business Entity Person. 35 RCNY § 82-06(a) Fine: Revocation Appearance REQUIRED (b) Licensing – Vehicle Requirements. (1) Except as provided in paragraph (2) below, a Street Hail Livery License may only be used with a For-Hire Vehicle licensed by the Commission under Chapter 59A that meets all of the requirements set forth in Subchapter B of this Rule (Street Hail Livery Hack-Up). (2) A Street Hail Livery License that is restricted to use with an accessible vehicle may be used with a For-Hire Vehicle licensed by the Commission under Chapter 59A or with a Paratransit Vehicle licensed by the Commission under Chapter 60, provided that the vehicle meets all of the requirements for accessible vehicles set forth in Subchapter B of this Rule (Street Hail Livery Hack-Up), including 35 RCNY § 82-50 (Standard Specifications for Accessible Street Hail Liveries). (3) A Street Hail Livery License must be placed into service with a For-Hire Vehicle within 90 days of issuance. Exception: A Street Hail Livery License that is restricted to use with an accessible vehicle must be placed into service with a For-Hire Vehicle or a Paratransit Vehicle within 180 days of issuance. The Chairperson can extend the date by which a vehicle must be placed in service for any Licensee for good cause shown. (c) Licensing – Special Requirements for Business Entities. (1) Partnerships. If the Applicant is a partnership, it must file with its application a certified copy of the partnership certificate from the clerk of the county where the partnership's principal place of business is located. (2) Corporations. (i) If the Applicant is a corporation it must file the following with its Street Hail Livery License application: A. A certified copy of its certificate of incorporation and a certified copy of the filing receipt; B. A list of officers and shareholders; and C. A certified copy of the minutes of the meeting at which the current officers were elected. (ii) No corporate or trade name will be accepted by the Commission that is similar to a name already in use by another Licensee. (iii) All corporate officers and shareholders are subject to the same standards and criteria as individual Licensees. (iv) The Commission will only recognize corporate officers that have been approved by the Commission; this means that the Commission will not accept transactions pertaining to the License from persons not approved as officers. (v) It is a violation of these Rules for a corporate Licensee to appoint a new officer without the approval of the Commission. (vi) Temporary approval contingent on final approval can be permitted in cases where an officer has resigned or died and another individual must be able to continue the regular daily operation of the Licensee corporation. (vii) The standards and criteria for holding a Street Hail Livery License are equally applicable when the shares of a corporate Licensee are held by another Business Entity. (3) Limited Liability Companies (LLCs). (i) If the Applicant is a limited liability company it must file the following with its Street Hail Livery License application: A. A copy of its articles of organization; B. A copy of its operating agreement; and C. A list of the members, with the percentages of the Applicant owned by each. (ii) No LLC or trade name will be accepted by the Commission that is similar to a name already in use by another Licensee. (iii) All members of the Street Hail Livery License Applicant are subject to the same standards and criteria as individual Licensees. (iv) The Commission will only recognize members that have been approved by the Commission; this means that the Commission will not accept transactions pertaining to the License from persons not approved as members. (v) It is a violation of these Rules for a Licensee that is an LLC to add a new member without the approval of the Commission. (vi) The standards and criteria for holding a Street Hail Livery License are equally applicable when membership interests in a LLC Owner are held by another Business Entity. (d) Licensing – Special Requirements Accessible Street Hail Liveries. Any Street Hail Livery License required to be used with an Accessible Street Hail Livery may only be used with a Commission-licensed Accessible Street Hail Livery and must continue to be used with an Accessible Street Hail Livery vehicle while the license is Valid. Any such License cannot be used with a vehicle that is NOT an Accessible Street Hail Livery. 35 RCNY § 82-06(d) Fine: $1,000 and suspension until compliance; revocation may be ordered Appearance REQUIRED

35 RCNY § 82-07 Licensing – Term of License.

§ 82-07 Licensing – Term of License. (a) New License. The term of a new Street Hail Livery License is three years. (b) Renewal License. The term of a renewal License is three years. (c) When to File for Renewal. (1) The right to renewal is automatic, upon payment of the renewal fee, provided that the Licensee is in good standing. (2) A renewing Applicant must file a completed application at least 30 days before the expiration date of the License. The review of applications submitted fewer than 30 days before the expiration date will not be completed until after the expiration date of the License. Licenses are not Valid after the License expiration date until the application for renewal is approved by the Commission. (3) A renewing Applicant can file a completed application up to 60 days after the expiration date as a "late application", if the Applicant pays a late fee of $25. When submitting a late application, the License will remain expired and not Valid until the application for renewal is approved by the Commission. The late fee will be assessed in addition to any penalties that may be specified for a violation of this Rule. (4) Application Submission Date. (i) Applications filed online: The date of submission is the date an application is filed online. (ii) Applications filed in person: The date of submission is the date an application is filed in person. (5) A License cannot be renewed more than 60 days after the expiration date. (6) It is the Licensee's responsibility to obtain a renewal application in order to comply with the filing deadline. (d) Suspended Licenses. (1) If a License is suspended, the Licensee must apply for renewal as required in subdivision (c) above in order to renew the License. Failure to complete the renewal requirements will subject the Licensee to the penalties provided for in subdivision (c). (2) A License that is suspended is not Valid and cannot be used until the suspension ends, even if the Applicant has filed an application for a renewal. (e) Advertising Licenses. A license to display exterior advertising runs for one year or less and each license will expire on the 31st day of August. (Amended City Record 6/15/2017, eff. 7/15/2017)

35 RCNY § 82-08 Licensing – Fees.

§ 82-08 Licensing – Fees. (a) Street Hail Livery License Fee. (1) The Street Hail Livery License fee is: (i) $1,500 in the Initial Street Hail Livery License Issuance Period, (ii) $3,000 in the Second Street Hail Livery License Issuance Period, and (iii) $4,500 in the Third Street Hail Livery License Issuance Period. (iv) Exception for Accessible Street Hail Liveries. During the Initial Street Hail Livery License Issuance Period, there will be no fee for a Street Hail Livery License required to be used with an accessible vehicle, however the vehicle licensee will have to pay a fee to license the vehicle as either a For-Hire Vehicle or a Paratransit Vehicle. (2) The Street Hail Livery License will be valid for a three year term, prior to renewal. (3) The Street Hail Livery License fee must be paid with the application. (b) Renewal Fee. The renewal fee for a Street Hail Livery License will be $900 tri-annually. (c) Late Filing Fee. The Commission will charge an additional fee of $25 for a late filing of a renewal application. (d) When Fee is Paid. The fee for an original or renewal Street Hail Livery License must be paid at the time the application is filed. (e) Vehicle License Replacement Fee. The Commission will charge a fee of $25 for each replacement Street Hail Livery License or Decal. (f) License Plate Replacement Fee. The Commission's fee for replacement of license plates issued by the New York State Department of Motor Vehicles will be $25 per vehicle. (g) Inspection Fee. The Commission's fee for a required Street Hail Livery Safety and Emissions inspection is $90; this fee includes the certificate of inspection issued when the Street Hail Livery passes the inspection. Inspection fees must be prepaid with each application and renewal application. Note: Paratransit Vehicles licensed as Accessible Street Hail Liveries will be subject only to a visual inspection to assure that they are accessible and that the accessibility features are operating, and a meter test. (h) Reinspection Fee. There is a reinspection fee only if reinspection is required because the Street Hail Livery failed the component of the inspection required by Section 301 of the New York State Vehicle and Traffic Law. In that case, the reinspection fee is thirty five dollars ($35). If reinspection is required because the Street Hail Livery failed any other component of the inspection, there is no reinspection fee. (i) Advertising Permit Fee. The fee for a Street Hail Livery Licensee to display exterior advertising is $10 annually. If a license is surrendered in less than 6 months, one half of the fee will be refunded. (j) Vehicle Transfer Fees. (1) A Licensee can change the Street Hail Livery Vehicle's affiliation from one Base to a different Base after approval by the Chairperson and payment of a $25 fee. (2) A Licensee can transfer a Street Hail Livery License from one vehicle to another after approval by the Chairperson and payment of a $25 fee. (3) A Licensee can replace the license plates on a Street Hail Livery after approval by the Chairperson and payment of a $25 fee. (4) A Licensee can transfer the license plates from one vehicle to another after approval by the Chairperson and payment of a $25 fee. (5) A Licensee must pay a separate fee for each separate transfer. This is true even if the Licensee wants to do several types of vehicle transfer all at one time. (k) License Transfer Fee. An Applicant who is seeking to acquire a Street Hail Livery License, or an interest in a Street Hail Livery License, from a current Licensee must pay a processing fee of $25. (l) No Refund if Application Denied. The Commission will not refund the fees in subdivisions (b) through (k) of this section if it denies or disapproves the application. The Commission will not refund any fee if an applicant for a license fails to complete the application or fails to fulfill the requirements for licensure. (Amended City Record 6/29/2015, eff. 7/29/2015; amended City Record 6/15/2017, eff. 7/15/2017)

35 RCNY § 82-09 Licensing – Causes for Denial.

§ 82-09 Licensing – Causes for Denial. (a) Failure to Meet Requirements. The Commission can deny the application for a License or its renewal of any Applicant who fails to meet the requirements of these rules. The Commission will inform the Applicant, in writing, of the specific reason(s) for this denial. (b) Material Misrepresentation or Falsification. The Commission will deny an application for a License or its renewal, or can impose other sanctions (such as taking action against other licenses held by the applicant), if any of the following occurs: (1) The Applicant makes a material misrepresentation in the application. (2) The Applicant fails to inform the Commission of a material change in the information contained in the application. (3) The Applicant attempts to conceal the identity of a party having an interest in the ownership of a Street Hail Livery. (c) No Longer Meets Requirements. The Commission will deny an application for a License or its renewal and can revoke or suspend any License if the Commission becomes aware of information that the Licensee no longer meets the requirements for a Street Hail Livery License. (d) Violation of the Rules. The Commission will deny an application for a License if, within the past two years, the Applicant (or any Business Entity Person of a Business Entity Applicant) has engaged in any of the following: (1) Assault of a passenger, official or member of the public in any way relating to a Street Hail Livery or other TLC-licensed Vehicle; (2) Any instance of bribery or unlawful gratuity, or attempted bribery or offer of unlawful gratuity, toward a city employee; (3) Providing the Commission with false information; (4) Two or more unlawful passenger service refusals; (5) Two or more incidents of overcharging, as a Driver; (6) Three failures to respond to an official communication from the Commission; (7) Three or more vehicle safety violations for a particular Street Hail Livery or other Commission-licensed Vehicle; (8) Operating a Street Hail Livery License designated for an Accessible Street Hail Livery with a vehicle that is not an Accessible Street Hail Livery; (9) Whether as an individual or as a Business Entity Person of a Business Entity, has: (i) Ten or more outstanding unexcused failures to appear at scheduled Commission hearings, or (ii) Ten or more unsatisfied Commission fines or fines that remained unsatisfied until renewal. (e) Failure to Complete Application Requirements. (1) The Chairperson will deny an application for a new License if the Applicant has not completed all the requirements of an application within 45 days of the date the application is filed. (2) The Chairperson will not deny an application under this Rule if (a) completion is delayed because the Chairperson has not issued a final decision in any matter related to the Street Hail Livery License application pending before the Chairperson, and (b) the Applicant has complied with any requests made by the Chairperson. (f) Non-Use. A Street Hail Livery License will be revoked for non-use if: (1) For 30 or more days, the Licensee fails to maintain a Base affiliation (as required by 35 RCNY § 82-12(g)). (2) For 60 or more days, the Licensee fails to maintain insurance coverage (as required by 35 RCNY § 82-14). (3) For 60 or more days, the License holder fails to comply with the inspection requirements (as required by 35 RCNY § 82-30). (g) Prior Revocation. (1) If an Applicant has had a previous Street Hail Livery License or other Commission-issued Vehicle License revoked, the Chairperson may deny the Applicant's application if the previous revocation shows that the applicant is not Fit to Hold a License. (2) To determine if a previously revoked Street Hail Livery License ("Revoked License") will be attributed to this Applicant, the Commission will include any Revoked License held by any of the following: (i) All of Applicant's Business Entity Persons, and (ii) Any other entity in which any of Applicant's Business Entity Persons also serve as a partner, officer or shareholder. (h) Additional Consideration of an Application. If a review of the application leads the Chairperson to believe that the Applicant may not be Fit to Hold a License, the Chairperson may seek additional information from the Applicant. This request for additional information may be an in-person interview, telephone call, letter, e-mail, or other method of communication. This additional consideration may result in the denial of the application. Failure to provide any requested information within the time frame requested, or failure to appear at a scheduled interview will result in denial of the application.

35 RCNY § 82-10 Licensing – Transfer of Vehicle License to a New Vehicle.

§ 82-10 Licensing – Transfer of Vehicle License to a New Vehicle. (a) Transfer of Vehicle License to a New Vehicle. (1) In order to transfer the Street Hail Livery License to a new vehicle, the Licensee must file an application to transfer the License. (2) No transfer application will be approved until the Licensee presents the vehicle for inspection by the Commission. (See 35 RCNY § 82-30) (b) Only One License per Vehicle. There can only be one Valid Street Hail Livery License issued for any one Vehicle, as determined by the VIN.

35 RCNY § 82-11 Licensing – Care of Licenses.

§ 82-11 Licensing – Care of Licenses. (a) Unauthorized Entries. No unauthorized entry can be made on the Street Hail Livery License or the Decal(s). No entry on the Street Hail Livery License or Decal(s) can be changed or defaced. 35 RCNY § 82-11(a) Fine: $350 for first violation $500 for second violation in 24 months Revocation for third violation in 36 months Appearance REQUIRED (b) Do Not Alter Rate Card. A Licensee must not change, mark, cross out or make any unauthorized entries on a Street Hail Livery's Rate Card, or display a Rate Card that contains wrong information. 35 RCNY § 82-11(b) Fine: $50 if plead guilty before a hearing; $100 if found guilty following a hearing. Appearance NOT REQUIRED (c) Replace Damaged License or Rate Card. A Licensee must immediately surrender an unreadable or damaged Street Hail Livery License, Decal, or Rate Card to the Commission for replacement. 35 RCNY § 82-11(c) Fine: $200 and suspension until compliance Appearance REQUIRED (d) Replace Lost or Stolen License or Rate Card. A Licensee must immediately report a lost or stolen License or Rate Card to the Commission for replacement. (1) A Licensee must notify the Commission and the Police Department of the theft, loss or destruction of any License or Rate Card within 48 hours (not including weekends and holidays) of the loss. (2) The Licensee must also provide any affidavit or information the Commission requires, including the police receipt number. (3) A substitute License and Rate Card will be issued by the Commission. 35 RCNY § 82-11(d)(1)-(2) Fine: $200 Appearance NOT REQUIRED (e) Report Finding Lost License or Rate Card. (1) A Licensee must notify the Commission and the Police Department within 24 hours (not including weekends and holidays) after locating any License or Rate Card that was reported as stolen or lost. (2) The Licensee must provide any affidavit or information the Commission requires in connection with that event. 35 RCNY § 82-11(e) Fine: $200 for the first violation; $350 - $500 for the second or subsequent violation(s) within 36 months. Appearance NOT REQUIRED (f) Surrender License and Rate Card. A Licensee must surrender the Licensee's Street Hail Livery License, Decal and Rate Card to the Commission: (1) Within 48 hours of notice that the Street Hail Livery License has been suspended or revoked or has expired (and has not been renewed), or that the Licensee's renewal application has been denied; (2) Prior to the sale of Licensee's Street Hail Livery Vehicle; or (3) Prior to removal of Licensee's Street Hail Livery from service for a period of 30 or more consecutive days. (4) The Licensee must surrender the T&LC license plates to the New York State Department of Motor Vehicles upon surrender of the License and Rate Card. (5) Upon surrender, revocation or non-renewal of a Street Hail Livery License, the last For-Hire Vehicle affiliated with the Street Hail Livery License, if owned by the Street Hail Livery licensee, must be presented to the Commission's inspection facility to confirm removal of the license decal, the Technology System and taximeter within ten days from the date of the surrender, revocation or non-renewal of the Street Hail Livery License. NOTE: A vehicle which will continue in use with another TLC-issued license (such as a For-Hire Vehicle License) will also be inspected to make sure the Technology System and taximeter have been removed and the vehicle repainted. 35 RCNY § 82-11(f) Fine: $200 if plead guilty before a hearing; $300 if found guilty following a hearing. Appearance REQUIRED (g) Report Replaced New York License Plates. A Licensee must report to the Commission the replacement of any lost or stolen New York State license plates within 48 hours (not including weekends and holidays) after getting the new plates. 35 RCNY § 82-11(g) Fine: $200 and suspension until compliance Appearance REQUIRED (Amended City Record 12/10/2015, eff. 1/9/2016; amended City Record 9/22/2016, eff. 10/22/2016; amended City Record 5/17/2018, eff. 6/16/2018)

35 RCNY § 82-12 Compliance with Law – No Unlicensed Activity.

§ 82-12 Compliance with Law – No Unlicensed Activity. (a) No Unlicensed Street Hail Liveries. A Licensee must ensure that when the Licensee's Street Hail Livery is in operation for hire it is in use with a Vehicle which has a Valid License. 35 RCNY § 82-12(a) Fine: $300 and/or suspension up to 30 days Appearance REQUIRED (b) Street Hail Livery License and Commission License Plate. 1. A Street Hail Livery Licensee must not allow a Vehicle to be dispatched unless: (i) A Vehicle has NYS license plates embossed with the legend "T & LC" 35 RCNY § 82-12(b)(1)(i) Vehicle Fine: $350 and suspension until compliance Penalty Points: 1 Appearance NOT REQUIRED (ii) The Licensee's Street Hail Livery License is Valid. 35 RCNY § 82-12(b)(1)(ii) Vehicle Fine: $1,500 for the first offense; $2,000 for the second and subsequent offenses within a 36-month period. Penalty Points: 1 Appearance NOT REQUIRED 2. It will be a defense to a charge of operating a Street Hail Livery without a proper License if the Vehicle is listed by the Commission on its Web Site as Valid to operate as a Street Hail Livery. (c) No Advertising as "Taxi" if Unlicensed. A Licensee who does not have a Valid Street Hail Livery License must not hold himself or herself out to the public providing hail service, or as a "taxi," "Street Hail Livery," "Taxicab" or "hack" service. 35 RCNY § 82-12(c) Fine: $1,500 and/or suspension up to 30 days Appearance REQUIRED (d) No Unregistered Vehicles. (1) A Licensee must ensure that the Licensee's Street Hail Livery is operated only while the NYS registration of the vehicle remains Valid. (2) Operating a vehicle without a Valid registration will be considered the same as operating without a Valid Street Hail Livery License. (3) The Street Hail Livery License of a Licensee who operates a Street Hail Livery without valid state registration will be summarily suspended. 35 RCNY § 82-12(d) Fine: $100 - $350 and/or suspension up to 30 days; Suspension until compliance Appearance REQUIRED (e) No Unlicensed Drivers. (1) No Street Hail Livery may be operated for hire unless the Driver has in his or her possession a Valid Driver's License that authorizes the Driver to operate a Street Hail Livery. 35 RCNY § 82-12(e)(1) Fine: $1,500 for the first offense; $2,000 for the second and subsequent offenses within a 36-month period. Penalty Points: 1 Appearance REQUIRED (2) It will be a defense to a charge that a Driver is not authorized to operate a Street Hail Livery if the Driver is listed by the Commission on its Web Site as authorized to operate a Street Hail Livery. (3) Driver Must Have Valid Chauffer's License. (i) A Driver must not operate a Street Hail Livery without a Valid Chauffeur's License. (ii) A Street Hail Livery Licensee is responsible for knowing the status of the state-issued driver's license for any Driver using a Vehicle with a Street Hail Livery License. 35 RCNY § 82-12(e)(3) Fine: $100 Penalty Points: 1 Appearance NOT REQUIRED (f) Validity of License Requires Valid State Registration. (1) A Street Hail Livery License will be Valid only while the NYS registration of the Vehicle remains Valid. (2) A Street Hail Livery Licensee must immediately surrender the Street Hail Livery License to the Commission upon the expiration, restriction, suspension, or revocation of the Vehicle's NYS registration. (3) The Street Hail Livery License of a Licensee who operates a Street Hail Livery without valid state registration will be summarily suspended. 35 RCNY § 82-12(f) Fine: $400 and Suspension until compliance. Appearance REQUIRED (g) Affiliation with Licensed Base. A Street Hail Livery Licensee must not operate or allow another person to operate the Licensee's Street Hail Livery unless: (1) It is affiliated with a Validly Licensed Street Hail Livery Base at all times (2) The Street Hail Livery is being dispatched from its affiliated Base, unless the Street Hail Livery is being dispatched for a Pre-Arranged Trip and the Base dispatching the Street Hail Livery informs the customer that the Street Hail Livery is from another Base. 35 RCNY § 82-12(g) Fine: $100 per day for each day unaffiliated beginning 7 days AFTER the vehicle first becomes unaffiliated and suspension Appearance NOT REQUIRED (h) Commercial Motor Vehicle Tax. A Street Hail Livery Licensee must comply with all requirements of 35 RCNY Chapter 59A concerning payment of Commercial Motor Vehicle Tax.

35 RCNY § 82-13 Compliance with Law – No Street Hail Livery Service Inside Hail Exclusionary Zone.

§ 82-13 Compliance with Law – No Street Hail Livery Service Inside Hail Exclusionary Zone. (a) Street Hail Livery Operation. (1) A Street Hail Livery Licensee must ensure that the Driver of the Street Hail Livery accepts passengers by hail from the street only in the Hail Zone and does not accept a Pre-Arranged Trip beginning in the Pre-Arranged Exclusionary Zone. Paratransit service by a licensed Paratransit vehicle will not be considered a Pre-Arranged Trip for the purposes of this section. Service provided to the Metropolitan Transportation Authority for transportation of persons with disabilities will not be considered a Pre-Arranged Trip for the purposes of this section. (2) A finding that a Driver of a Street Hail Livery accepted a passenger by hail in the Hail Exclusionary Zone or accepted a Pre-Arranged Trip in the Pre-Arranged Exclusionary Zone will be evidence that a Street Hail Livery Licensee failed to make a good faith effort to deter the commission of that violation. The Chairperson can seize a Street Hail Livery if there is probable cause to believe that the driver of such vehicle is seeking a passenger for a Hail Trip in the Hail Exclusionary Zone or a Pre-Arranged trip in the Prearranged Exclusionary Zone. 35 RCNY § 82-13(a)(1)-(2) Fine: $500 for the first violation and suspension; $750 for the second violation in 24 months and suspension for up to 30 days; Revocation for third violation in 120 months Appearance REQUIRED (3) A Street Hail Livery Licensee must ensure that the Driver of the Street Hail Livery does not accept a Pre-Arranged Trip beginning in the Pre-Arranged Exclusionary Zone; a Driver can accept a Pre-Arranged Trip beginning at one of the New York City Airports. Paratransit service by a licensed Paratransit vehicle will not be considered a Pre-Arranged Trip for the purposes of this section. Service provided to the Metropolitan Transportation Authority for transportation of persons with disabilities will not be considered a Pre-Arranged Trip for purposes of this section. 35 RCNY § 82-13(a)(3) Fine: $500 Appearance REQUIRED (4) Except as provided in this Rule, a Validly Licensed Street Hail Livery with a Validly Licensed Driver may provide transportation by pre-arrangement through its affiliated Street Hail Livery Base throughout New York City, except for trips beginning in the Pre-Arranged Exclusionary Zone. (5) A Street Hail Livery Licensee will be liable for the penalties provided for in this Chapter for any violation of this section. (6) This rule does not prohibit a Driver of a Street Hail Livery from traveling though the Exclusionary Zone in order to complete a trip by hail that began outside of the Exclusionary Zone, it does not prohibit a Driver of a Street Hail Livery from traveling through the Exclusionary Zone to complete a Pre-Arranged Trip that began outside of the Exclusionary Zone and it does not prevent the Driver of a Street Hail Livery from driving through the Exclusionary Zone where that Driver is not driving for-hire. (Amended City Record 6/30/2016, eff. 7/30/2016)

35 RCNY § 82-14 Compliance with Law – Insurance Coverage.

§ 82-14 Compliance with Law – Insurance Coverage. (a) Maintain Insurance Coverage. (1) Street Hail Livery Licensees must ensure that the Street Hail Livery is covered by liability insurance in the form of a bond or an insurance policy that fully complies with the New York State Vehicle and Traffic Law and the New York State Insurance Law. (2) Licensees must maintain all other forms of insurance required by law. 35 RCNY § 82-14(a) Fine: $150 - $350 and/or suspension up to 30 days Appearance REQUIRED (b) Submit Proof of Insurance. Every year in which a Licensee files an application to renew the License of one or more Street Hail Liveries, the Licensee must, at that time, provide the Commission with the name and address of the Licensee's insurance carrier and the policy number for the Licensee's Street Hail Livery, along with proof of coverage. 35 RCNY § 82-14(b) Fine: $100 Appearance REQUIRED (c) Notification of Changes in Insurance Coverage. A Licensee must notify the Commission in writing within 7 business days of any of the following: (1) Receipt of notice that Licensee's required liability insurance has been cancelled; (2) A change of insurance carrier; (3) A change in the policy number of Licensee's liability insurance. 35 RCNY § 82-14(c) Fine: $100 Appearance NOT REQUIRED (d) Coverage Requirements. (1) General Coverage. All Street Hail Livery Licensees must maintain liability coverage for the Street Hail Livery through an insurance policy or a bond in amounts not less than the following: (i) $100,000 per person, payable for those expenses specified in paragraphs 1, 2 and 3 of subdivision a of § 5102 of the New York State Insurance Law; (ii) $100,000 minimum liability and not less than $300,000 maximum liability for bodily injury or death, as these terms are described and defined in § 370(1) of the Vehicle and Traffic Law. 35 RCNY § 82-14(d)(1) Fine: $350 and suspension until compliance Appearance NOT REQUIRED (2) Coverage for Vehicles with Seating Capacity of Nine to Fifteen. Each Street Hail Livery Licensee with a seating capacity of at least 9 but not more than 15 Passengers must maintain coverage for each Vehicle owned in amounts not less than the following: (i) $100,000 per person, payable for those expenses specified in paragraphs 1, 2 and 3 of subdivision a of § 5102 of the New York State Insurance Law; (ii) $1,500,000 minimum liability for bodily injury or death, as those terms are described and defined in § 370(1) of the Vehicle and Traffic Law. 35 RCNY § 82-14(d)(2) Fine: $350 and suspension until compliance Appearance REQUIRED (3) Coverage for Vehicles with Seating Capacity of Sixteen or More. Each Street Hail Livery Licensee with a seating capacity of at least 16 Passengers must maintain coverage for each Vehicle owned in amounts not less than the following: (i) $100,000 per person, payable for those expenses specified in paragraphs 1, 2 and 3 of subdivision a of § 5102 of the New York State Insurance Law; (ii) $5,000,000 minimum liability for bodily injury or death, as those terms are described and defined in § 370(1) of the Vehicle and Traffic Law. 35 RCNY § 82-14(d)(3) Fine: $350 and suspension until compliance Appearance REQUIRED (e) Report of Collisions. (1) Report to Insurance Carrier. Any Collision involving a Street Hail Livery that is required by the insurance policy to be reported to the insurance carrier must be immediately reported to the carrier by the Licensee, in writing. 35 RCNY § 82-14(e)(1) Fine: $500 - $1,000 Appearance REQUIRED (2) Report to Commission. (i) A Licensee must immediately report to the Commission in writing all Collisions that are required to be reported to the Department of Motor Vehicles (as required by § 605 of the Vehicle and Traffic Law) that involve the Licensee's Street Hail Livery. (ii) A Licensee must also provide to the Commission a copy of any legally required report filed with the NYS Department of Motor Vehicles, within 10 days of the date the report is due to be filed with the Department of Motor Vehicles. 35 RCNY § 82-14(e)(2) Fine: $150 and $25 for each day of violation thereafter and suspension until compliance Appearance REQUIRED (f) Surrender Rate Card and License upon Termination of Insurance. A Licensee must either: (1) Surrender the Street Hail Livery's Rate Card, License and Decal(s) to the Commission on or before the termination date of the vehicle's insurance, or (2) Submit proof of new insurance effective on the date of termination of the old policy. 35 RCNY § 82-14(f) Fine: $50 Appearance NOT REQUIRED (Amended City Record 9/22/2016, eff. 10/22/2016; amended City Record 9/25/2025, eff. 3/1/2026)

35 RCNY § 82-15 Compliance with Law – Workers' Compensation.

§ 82-15 Compliance with Law – Workers' Compensation. (a) A Street Hail Livery Licensee must comply with the NYS Workers Compensation Law.

35 RCNY § 82-16 Compliance with Law – Personal Conduct.

§ 82-16 Compliance with Law – Personal Conduct. (a) Bribery. (1) Actual Bribery Attempt. A Licensee must not bribe or attempt to bribe or offer any gratuity whatsoever to any employee, representative or member of the Commission in return for favorable or preferential treatment. 35 RCNY § 82-16(a)(1) Fine: Up to $10,000 per Street Hail Livery implicated in the violation plus mandatory divestiture of Street Hail Livery License. Appearance REQUIRED (2) Appearance of Bribery. An Applicant or Licensee must not offer or give any gift or gratuity or any other thing of value to any employee, representative or member of the Commission, or any public servant or dispatcher employed at a public transportation facility. 35 RCNY § 82-16(a)(2) Fine: $10,000 plus revocation Appearance: N/A (3) Failure to Report Bribery. A Licensee must immediately report to the Commission and the NYC Department of Investigation any request or demand for a gift, gratuity or thing of value by any employee, representative or member of the Commission or any other public servant or dispatcher employed at a public transportation facility. 35 RCNY § 82-16(a)(3) Fine: $1,000 and/or suspension up to 30 days or revocation. Appearance REQUIRED (4) Offer of Gift to Airport or Transportation Terminal Staff. A Licensee must not offer or give any gift, gratuity, or thing of value to a person or persons employed at any airport or other transportation terminal to provide ground transportation information services, dispatching service, security services, traffic and parking control, or baggage handling, whether or not the person or persons are employed by the Port Authority of New York and New Jersey, LIRR, Metro-North, or any similar entity. 35 RCNY § 82-16(a)(4) Licensee Fine: $250 – 1,000 Appearance REQUIRED (5) Failure to Remove Cash. When the Street Hail Livery is in Licensee's possession, Licensee must remove all currency from a Street Hail Livery's interior prior to its inspection by any Commission personnel. 35 RCNY § 82-16(a)(5) Fine: $50 Appearance NOT REQUIRED (b) Fraud, Theft. While performing the duties and responsibilities of a Licensee, the Licensee must not commit or attempt to commit, alone or in concert with another, any act of fraud, misrepresentation or theft. 35 RCNY § 82-16(b) Fine: $350 - $1,000 and suspension up to 60 days or revocation Appearance REQUIRED (c) Willful Acts of Omission. While performing the duties and responsibilities of a Licensee, the Licensee must not deliberately fail to perform, alone or with another, any act where this failure is against the best interests of the public, although not specifically mentioned in these Rules. 35 RCNY § 82-16(c) Fine: $150 - $350 and/or Suspension up to 30 days or revocation. Appearance REQUIRED (d) Willful Acts of Commission. While performing the duties and responsibilities of a Licensee, the Licensee must not deliberately perform or attempt to perform, alone or with another, any act that is against the best interests of the public, although not specifically mentioned in these Rules. 35 RCNY § 82-16(d) Fine: $150 - $350 and Suspension up to 30 days or revocation. Appearance REQUIRED (e) Threats, Harassment, Abuse. While performing the duties and responsibilities of a Licensee, the Licensee must not threaten, harass or abuse any person. 35 RCNY § 82-16(e) Fine: $350 - $1,000 and/or suspension up to 30 days or revocation Appearance REQUIRED (f) Use or Threat of Physical Force. While performing the duties and responsibilities of a Licensee, the Licensee must not use any physical force against any person except in self defense. 35 RCNY § 82-16(f) Fine: $500 - $1,500 and/or suspension up to 60 days or revocation Appearance REQUIRED (g) Threat or Harm to Service Animal. A Licensee must not distract, harm or use physical force against or attempt to distract, harm or use physical force against a Service Animal accompanying a person with a disability. 35 RCNY § 82-16(g) Fine: $500 - $1,500 and/or suspension up to 60 days or revocation Appearance REQUIRED (h) Reporting of Criminal Conviction. (1) A Street Hail Livery Licensee must immediately notify the Commission of any criminal conviction of the Licensee, individually or, if the Licensee is a Business Entity, of any Business Entity Person. (2) The notice must be in writing and must be accompanied by a certified copy of the certificate of disposition issued by the clerk of the court explaining what happened as a result of the conviction. 35 RCNY § 82-16(h) Fine: $50 - $250 Appearance REQUIRED (i) Cooperate with Law Enforcement. A Licensee must cooperate with all law enforcement officers, authorized representatives of the Commission and the NYC Department of Investigation. Cooperation includes, but is not limited to, responding to a request for Licensee's name, License number, Rate Cards, Trip Records, and any other documents required to be maintained by the Street Hail Livery Licensee. 35 RCNY § 82-16(i) Fine: $50 - $350 Appearance REQUIRED (j) Cooperate with the Commission. (1) A Licensee must promptly answer all questions and comply with all communications, directives and summonses from the Commission or its representatives and the NYC Department of Investigation or its representatives. This means a Licensee must comply within the period specified in the communication. (2) Within five business days following a request from the Commission, the Licensee must produce any Licenses or other documents the Licensee is required to have. 35 RCNY § 82-16 (j)(1)-(2) Fine: $300 and Suspension until compliance Appearance REQUIRED (3) A Licensee must respond to any contact from the Commission within 48 hours, seven days a week. 35 RCNY § 82-16(j)(3) Fine: $500 Appearance NOT REQUIRED (k) Courtesy. A Licensee must be courteous to Passengers. 35 RCNY § 82-16(k) Fine: $150 Appearance NOT REQUIRED (l) Retaliation. (1) An Owner of a Street Hail Livery License must not retaliate against any Driver or Vehicle owner for making a good faith complaint against any Street Hail Livery License Owner. (2) Retaliation will be broadly construed, and will include imposing any adverse condition or consequence on the Driver or Vehicle owner or withholding or withdrawing any beneficial condition or consequence from the Driver or Vehicle owner. 35 RCNY § 82-16(l) Fine: $1,000 plus restitution to the driver or vehicle owner for losses for the first violation and a fine of $10,000 plus restitution to the driver or vehicle owner for the second violation within five years. Appearance NOT REQUIRED (Amended City Record 9/24/2015, eff. 10/24/2015; amended City Record 12/11/2018, eff. 1/10/2019; amended City Record 8/19/2019, eff. 9/18/2019; amended City Record 5/10/2023, eff. 6/9/2023)

35 RCNY § 82-17 Compliance with Law – Miscellaneous.

§ 82-17 Compliance with Law – Miscellaneous. (a) Compliance with Commission Rules and Regulations, Generally. The Licensee must comply with the Commission's Street Hail Livery specifications, the Marking Specifications for Street Hail Liveries, all pertinent provisions of the Administrative Code and other laws, rules or regulations governing Street Hail Livery Licensees. 35 RCNY § 82-17(a) Fine: $200 if plead guilty before a hearing; $300 if found guilty following a hearing. Appearance NOT REQUIRED (b) Alcohol and Drug Laws. A Street Hail Livery Licensee must not knowingly allow a Street Hail Livery to be operated by a Driver who is under the influence of any drugs or alcohol or whose driving ability is in any way impaired. 35 RCNY § 82-17(b) Fine: $10,000 and revocation Appearance REQUIRED (c) Payment of all Fines and Judgments. The holder of a Street Hail Livery License issued under this Chapter must satisfy any outstanding judgment and pay any civil penalty owed for a violation relating to traffic in a Qualified Jurisdiction or for a violation of the regulations of a Qualified Jurisdiction. 35 RCNY § 82-17(c) Penalty: Suspension until satisfaction or payment Appearance NOT REQUIRED (d) No False Statements. (1) A Licensee must not file with the Commission any statement required under the Special Requirements for Business Entities provision, 35 RCNY § 82-06(c), that the Licensee knows or should know to be false, misleading, deceptive or materially incomplete. 35 RCNY § 82-17(d)(1) Fine: Up to $10,000 Appearance REQUIRED (e) No Unlawful Purpose. (1) A Licensee must not use or permit any other person to use Licensee's Street Hail Livery, base or office of record for any unlawful purpose. 35 RCNY § 82-17(e)(1) Fine: $350 - $1,000 and/or suspension up to 30 days or revocation Appearance REQUIRED (2) A Licensee must not conceal any evidence of a crime connected with Licensee's Street Hail Livery, base or office of record. 35 RCNY § 82-17(e)(2) Fine: $350 - $1,000 and/or suspension up to 30 days or revocation Appearance REQUIRED (3) A Licensee must report immediately to the police any attempt to use Licensee's Street Hail Livery to commit a crime or to escape from the scene of a crime. 35 RCNY § 82-17(e)(3) Fine: $100 - $350 and/or suspension up to 30 days Appearance REQUIRED (f) No False Credentials. (1) A Licensee must not attempt to avoid inspection of a Licensed vehicle by using false credentials to disguise one vehicle as another or by any other means contrary to law or regulation of the Commission. 35 RCNY § 82-17(f)(1) Fine: Up to $10,000 per Street Hail Livery implicated in the violation, plus mandatory divestiture of Street Hail Livery License Appearance REQUIRED (2) A Licensee must not operate or present for inspection a vehicle in which the Vehicle Identification Number has been loosened and reattached, or switched from another vehicle or otherwise altered in a manner not in compliance with Article 17 of the New York State Vehicle and Traffic Law. 35 RCNY § 82-17(f)(2) Fine: Mandatory divestiture of Street Hail Livery License, plus a fine of up to $10,000 per Street Hail Livery implicated in the violation Appearance REQUIRED (3) A Licensee must not present documents to the Commission that falsely indicate compliance with liability insurance and/or Workers' Compensation insurance requirements. 35 RCNY § 82-17(f)(3) Fine: Mandatory divestiture of Street Hail Livery License, plus a fine of up to $10,000 per Street Hail Livery implicated in the violation Appearance REQUIRED (g) Street Hail Livery Improvement Fund (TSP Responsibility). (1) A Technology System Provider and/or E-Hail Application Provider is responsible for remitting all collected Street Hail Livery Improvement Surcharge amounts to the Street Hail Livery Improvement Fund, as described in subdivision (b) of 35 RCNY § 66-25. (2) For trips provided in WAV vehicles, the Street Hail Livery Improvement Driver Incentive Payment (as specified in 35 RCNY § 82-70(b)) will be paid directly to the Driver by the Technology System Provider and/or E-Hail Application Provider at the time and in the manner required by the Commission. (3) When any Street Hail Livery Improvement Surcharge amount due is not collected by the Technology System Provider and/or E-Hail Application Provider, the Street Hail Livery Licensee must pay the entire such amount, as remitted by the Street Hail Livery Driver, to the Street Hail Livery Improvement Fund. (4) The Street Hail Livery Licensee, or the Technology System Provider and/or E-Hail Application used by the Street Hail Livery Licensee, must pay the Street Hail Livery Improvement Surcharge to the Street Hail Livery Improvement Fund at the time and in the manner required by the Commission. (5) If a Street Hail Livery Licensee, or the Technology System Provider and/or E-Hail Application used by the Street Hail Livery Licensee, does not pay the Street Hail Livery Improvement Surcharge to the Street Hail Livery Improvement Fund at the time required, nonpayment will be grounds for the suspension of the TLC license issued to the entity required to pay and/or by the denial of any renewal application or of any application for another TLC-issued license submitted by such entity, in addition to monetary penalties for such non-payment. 35 RCNY § 82-17(g)(1)-(5) Fine: $1,000 and suspension until compliance Appearance REQUIRED (Amended City Record 5/14/2018, eff. 6/13/2018; amended City Record 2/2/2023, eff. 3/4/2023; amended City Record 5/10/2023, eff. 6/9/2023; amended City Record 6/20/2024, eff. 7/20/2024)

35 RCNY § 82-18 Operations – Management Oversight.

§ 82-18 Operations – Management Oversight. (a) Direct Licensee Operations. The Commission will hold the Licensee accountable for operation of the Street Hail Livery. (b) Indirect Licensee Operations. (1) The use of an employee or a Base will not relieve the Licensee of any obligation under these rules. (c) Special Requirements for Licensee's Use of Affiliated Street Hail Livery Base. (1) Affiliation With More Than One Base Prohibited. A Licensee may not affiliate with or use more than one Base. 35 RCNY § 82-18(c)(1) Fine: $200 Appearance NOT REQUIRED (2) Provisions of this Section Cannot be Waived by Contract. (i) No contract or other agreement between a Street Hail Livery Licensee and a Base may include a provision intended to supersede or impair the effectiveness, in whole or in part, of the provisions of this Chapter. (ii) No provision in a contract or other agreement between a Licensee and a Base that attempts to impair the effectiveness of this section will be enforceable.

35 RCNY § 82-19 Operations – Service Requirements (Customers).

§ 82-19 Operations – Service Requirements (Customers). (a) No Required Ride-Sharing. A Street Hail Livery Licensee may not require that any prospective Passenger share a ride with another prospective Passenger. 35 RCNY § 82-19(a) Fine: $100 Appearance NOT REQUIRED

35 RCNY § 82-20 Operations – Responsibilities with Respect to Drivers. [Repealed] (Amended City Record 12/9/2020, eff. 1/8/2021; repealed City Record 2/2/2023, eff. 3/4/2023)

35 RCNY § 82-21 Leasing a Street Hail Livery License or Street Hail Livery.

§ 82-21 Leasing a Street Hail Livery License or Street Hail Livery. [Reserved.]

35 RCNY § 82-22 Records – Trip Record Information.

§ 82-22 Records – Trip Record Information. (a) Trip Record. (1) Trip Data must be collected and stored electronically, through the use of the Technology System. (Note: Nothing in this Chapter alters or replaces the trip data requirements imposed on Paratransit Vehicles under 35 RCNY Chapter 60 when a Paratransit Vehicle is providing Paratransit service under those Rules) (2) If the Technology System is inoperable, a written Trip Record must be kept during the 48-hour period the Street Hail Livery is permitted to operate after timely notification of the malfunction. (See 35 RCNY § 82-42) (3) A written Trip Record, if required, must be kept for eighteen months. (b) Written Trip Records. A written Trip Record must include the following information: (1) The Street Hail Livery License number (2) The Street Hail Livery Driver's License number (3) The location where each passenger is picked up (4) The time each passenger is picked up (5) The total number of passengers (6) The location where each passenger is dropped off (7) The time each passenger is dropped off (8) The total trip mileage (9) The itemized metered fare for the trip (fare, tolls, surcharge, and tip, if paid by credit or debit card) (10) Method of payment (11) The trip number (12) Whether the trip is a Hail Trip or a Pre-Arranged Trip (13) Other information required by the Commission (14) For a Pre-Arranged Trip, the following information is required: (i) The time of dispatch. (ii) If the dispatch was for a Pre-Arranged Trip to begin with an airport pickup. (c) Access to Trip Record. (1) Trip Record information must be available to the Commission in a form and format and delivery method as specified by the Commission if received by the Licensee, and to the Affiliated Base, and the Street Hail Livery Driver. (2) Trip Record information must be available at the end of each shift and/or contract term. (3) A Licensee must take possession of any written Trip Records weekly if available. 35 RCNY § 82-22(c)(3) Fine: $50 Appearance NOT REQUIRED (d) Changes and Corrections. (1) A Licensee must not knowingly enter false information into the electronic data system for entry onto the electronic Trip Record. (2) A Licensee must not make erasures or obliterate information on a written Trip Record, or other record that Licensee is required to maintain. 35 RCNY § 82-22(d)(2) Fine: $50 Appearance NOT REQUIRED (3) [Reserved.] (4) Except as provided in paragraph three of this subdivision, Trip Records may not be changed either in whole or in part, unless authorized by the Commission. 35 RCNY § 82-22(d)(4) Fine: $100 – $350 and/or suspension up to 30 days Appearance NOT REQUIRED (e) Drive For-Hire Prohibition. (1) The holder of a Street Hail Livery vehicle license must not allow the Street Hail Livery vehicle to be driven for hire if the driver is not logged into the Technology System. If the Technology System is inoperable, a written Trip Record must be kept during the 48-hour period that the Street Hail Livery is permitted to operate after timely notification of the malfunction. (See 35 RCNY § 82-42) (Amended City Record 6/30/2016, eff. 7/30/2016; amended City Record 5/17/2018, eff. 6/16/2018; amended City Record 2/2/2023, eff. 3/4/2023)

35 RCNY § 82-23 Records – Contact Information.

§ 82-23 Records – Contact Information. (a) Mailing Addresses. (1) Each Licensee must designate a Mailing Address. This can be the address of the Affiliated Base but cannot be a post office box number. (2) Each Licensee must also designate an Email Address and must have a working Email Address at all times. (3) Any communication from the Commission is sufficient if sent to the Mailing Address furnished by the Licensee. (4) Any communication from the Commission, except notices and summonses for which the manner of service is specified in 35 RCNY § 68-05, is sufficient if sent by email to the last Email Address provided by the Licensee. (5) Each individual Licensee must also file and maintain with the Commission the Licensee's personal address and a telephone number where the Licensee can be reached directly. (6) Each Business Entity Licensee must also file and maintain with the Commission the personal addresses and telephone numbers of each of the Licensee's Business Entity Persons. 35 RCNY § 82-23(a)(1) -(6) Fine: $100 Appearance NOT REQUIRED (7) The Commission is not required to send any communication to the Licensee's personal address, except when notifying Licensee that the License of the Affiliated Base has been revoked. Other communications sent to the Licensee's personal address are at the discretion of the Commission. (8) A Licensee must report any change of Mailing Address or Email Address to the Commission in person or by registered or certified mail within ten days. 35 RCNY § 82-23(a)(8) Fine: $100 Appearance NOT REQUIRED (b) Telephone Number and Immediate Access. A Licensee must maintain on file with the Commission a current telephone number connected to an answering machine or recording device, a pager number, an answering service telephone number, a voice mailbox, or a similar means of telephone contact, and an Email Address so that the Commission can reach the Licensee on a 24-hour basis. 35 RCNY § 82-23(b) Fine: $100 Appearance NOT REQUIRED

35 RCNY § 82-24 Records – Maintenance Requirements.

§ 82-24 Records – Maintenance Requirements. (a) All Licensees must maintain the following additional records for a period of three years: (1) Drivers' electronic and written trip records; (2) Receipts and disbursements from the Street Hail Livery operations; (3) Payments to Drivers; (4) Mileage records of each vehicle; (5) Workers' compensation insurance coverage, if any; (6) Liability insurance coverage; (7) Any other information required by the Commission. 35 RCNY § 82-24(b)(1)-(7) Fine: $50 for violation of each paragraph hereof. Appearance NOT REQUIRED (c) A Licensee must make available to a Driver any records that the Licensee is required to maintain, and any records the Driver may be required to present to the Commission or any other governmental agency. The Licensee may provide photocopies of such records to the driver. 35 RCNY § 82-24(c) Fine: $50 Appearance NOT REQUIRED

35 RCNY § 82-25 Reporting Requirements.

§ 82-25 Reporting Requirements. (a) Report Change in Status. (1) When a Licensee has a change of Mailing Address, Email Address, or a change in the office of record, the Licensee must report the changes in person or by mail within 10 days of such change (not including weekends and holidays). (2) The Licensee must bring the Rate Card for the Licensee's Street Hail Livery. 35 RCNY § 82-25(a) Fine: $100 Appearance NOT REQUIRED (b) Lost, Stolen, or Damaged Taximeter. If a Taximeter is lost, stolen or damaged beyond repair, the Licensee must notify the Commission and the Police Department within 48 hours (not including weekends and holidays) of the loss, theft or destruction, and must provide any affidavit or information that the Commission requires. 35 RCNY § 82-25(b) Fine: $100 Appearance NOT REQUIRED

35 RCNY § 82-26 Operations – Rates and Tolls.

§ 82-26 Operations – Rates and Tolls. (a) Metered Rate of Fare When Accepting Passengers by Hail. (1) Metered Rate of Fare. The rate of fare for Street Hail Liveries for Passengers in Hail Trips is as follows, regardless of the number of passengers or stops: (i) The charge for the initial unit is $3.00 plus, on and after January 1, 2015, the Street Hail Livery Improvement Surcharge of $1.00. (ii) The charge for each additional unit is $.70. (iii) The unit of fare is: A. One-fifth of a mile, when the Street Hail Livery is traveling at 12 miles an hour or more; or B. 60 seconds, when the Street Hail Livery is traveling at less than 12 miles an hour. (iv) The Taximeter must combine fractional measures of distance and time in accruing a unit of fare. Any combination of distance or time specified in paragraph (iii) above must be computed by the Taximeter in accordance with Handbook 44 of the National Institute of Standards and Technology. (v) The fare must include pre-assessment of the unit currently being accrued; the amount due can therefore include a full unit charge for a final, fractional unit. (2) Surcharges. In addition to the metered rate of fare, Street Hail Liveries will add the following surcharges for Hail Trips, except where surcharges are specifically exempted: (i) A rush hour surcharge of $2.50 for all trips beginning on a weekday after 4:00 p.m. and before 8:00 p.m.; this surcharge will not be applied on legal holidays. (ii) A nighttime surcharge of $1.00 for all trips beginning after 8:00 p.m. and before 6:00 a.m. (iii) A surcharge of $5.00 for all trips to LaGuardia Airport. (3) MTA Tax. The MTA Tax must be charged on any Hail Trip that starts in New York City and ends in any of the following: (i) New York City; (ii) Dutchess County; (iii) Nassau County; (iv) Orange County; (v) Putnam County; (vi) Rockland County; (vii) Suffolk County; (viii) Westchester County. (b) Flat Rates to Kennedy Airport. (1) Flat Fare Rate from Manhattan. The fare for a Hail Trip to Kennedy Airport from a location in Manhattan which is in the Hail Zone will be a Flat Rate of $70.00, plus any tolls and applicable surcharges. (i) A rush hour surcharge of $5.00 will be added to this Flat Rate for all trips beginning on a weekday after 4:00 p.m. and before 8:00 p.m. This surcharge will not be applied on legal holidays. (ii) The MTA Tax must be charged in addition to the Flat Rate. (iii) The Taximeter must reflect that this trip is a Flat Rate fare. (2) Metered Fare from Boroughs Other Than Manhattan. All Hail Trips to Kennedy Airport from a borough other than Manhattan are governed by the metered rate of fare as set forth in 35 RCNY § 82-26(a). (3) Chairperson's Right to Suspend this Provision. The Chairperson is authorized to suspend the enforcement of this provision at any time, if in the judgment of the Chairperson such a suspension is necessary to preserve adequate levels of service to and from Kennedy Airport. (c) Trips Beyond the City that are Hail Trips. (1) For a trip beyond the limits of the City of New York, except for Westchester or Nassau County, or Newark Airport, the fare will be a Flat Rate. The MTA Tax must be added to the Flat Rate for any trip that starts in New York City and ends in any of the following: (i) Dutchess County; (ii) Orange County; (iii) Putnam County; (iv) Rockland County; (v) Suffolk County. (2) For a trip to Westchester or Nassau County the fare will be the sum of the following amounts: (i) The amount shown on the Taximeter for that portion of the trip that is inside the City limits, plus (ii) Twice the amount shown on the Taximeter for that portion of the trip that is outside the City limits, plus (iii) All necessary tolls to and from the destination, and (iv) The MTA Tax must be added to the total fare. (3) For a trip to Newark Airport the fare will be the sum of the following amounts: (i) The amount shown on the Taximeter, plus (ii) A surcharge of $20.00, plus (iii) All necessary tolls to and from the destination. (4) Any continuous trip where the point of origin and the destination are both within the limits of the City of New York will not be considered a trip beyond the City limits, even though the shortest and most direct route requires traveling outside the City limits but within contiguous counties. The Taximeter must be kept in the recording position throughout the trip. (d) Rates of Fare for Pre-Arranged Trips. (1) Rates Must Not Exceed Scheduled Rates. A Street Hail Livery Licensee or Driver must not quote or charge a fare on a pre-arranged trip that is more than the fare listed in the Rate Schedule filed with the Commission. (e) No Charge for Luggage or Mobility Aids. There will be no charge for: (1) Steamer trunks or other luggage or belongings; (2) Wheelchairs, crutches, three-wheeled motorized scooters and other mobility aids transported in the interior of the Street Hail Livery; (3) Use of the Vehicle's trunk. (f) Tolls – How Tolls are Paid. (1) All Street Hail Liveries must be equipped with a New York MTA Bridges & Tunnels EZ-Pass®. (See 35 RCNY § 82-27) (2) When a Street Hail Livery drives through a toll plaza with an EZ-Pass®, the MTA Bridges & Tunnels automatically deducts the cost of the toll from an account maintained by the EZ-Pass® tag holder. (3) Passengers must pay for the toll, but are only required to pay the actual amount (often a discounted toll) charged to the EZ-Pass®. (4) Drivers must collect the proper toll amount from the passenger and forward it to the holder of the EZ-Pass® tag. (g) Tolls – What Tolls are Paid by Passenger. (1) On all trips within the City of New York, the passenger must pay: (i) All tolls incurred during the trip except for trips as follows: A. From the Rockaway Peninsula over the Cross Bay Veterans Bridge to Queens. B. From the Rockaway Peninsula over the Marine Parkway – Gil Hodges Memorial Bridge to Brooklyn. C. From Staten Island over the Verrazzano Narrows Bridge to Brooklyn. (ii) Two times the amount of the toll if incurred during the trip: A. From Queens over the Cross Bay Veterans Bridge to the Rockaway Peninsula. B. From Brooklyn over the Marine Parkway – Gil Hodges Memorial Bridge to the Rockaway Peninsula. C. From Brooklyn over the Verrazzano Narrows Bridge to Staten Island. (2) On trips beyond the City of New York, the passenger must pay all necessary tolls to and from the destination. (3) A Driver who charges a passenger more than the actual amount of the EZ-Pass® toll is guilty of an overcharge as prohibited by 35 RCNY § 80-17. (4) A Driver who fails to reimburse an EZ-Pass® tag holder for all toll charges incurred, including toll charges for which there is no passenger reimbursement, will be subject to the provisions of 35 RCNY § 80-15(d). (5) In addition to any other penalty permitted, the Commission may order restitution to a passenger or the EZ-Pass® tag holder. (i) Beginning on January 1, 2015, the Street Hail Livery Improvement Surcharge must be collected in addition to any fare charged under subdivisions (b) through (d) of this Section. (h) Beginning on January 1, 2015, the Street Hail Livery Improvement Surcharge must be collected in addition to any fare charged under subdivisions (b) through (d) of this Section. (i) E-Payments. (1) The payment for the fare for any trip paid for using an E-Payment must not exceed Commission-approved rates. (2) The fare must be calculated as required by these rules and the Taximeter must be used for all trips not dispatched through a Base, including trips paid for by E-Payment, unless it is a Flex Fare Trip. Any fare paid for by E-Payment must be calculated by the Taximeter and not by any other method, unless it is a Flex Fare Trip. (3) The itemized fare amount charged to the Passenger must be automatically transmitted to the E-Hail Application from the Technology System or the Taximeter, and relevant payment data necessary to obtain a complete trip record must be transmitted from the E-Hail Application to the Technology System. Manual input of the fare by the Driver or any other person into the E-Hail Application is not permitted. (4) A violation of paragraphs (1) and (2) is an overcharge under 35 RCNY § 80-17(a)(1) and a Driver can be subject to the penalties for an overcharge under 35 RCNY § 80-02. 35 RCNY § 82-26(i) Fine: $350 if plead guilty before a hearing; $500 if found guilty following a hearing. Appearance NOT REQUIRED (Amended City Record 9/25/2015, eff. 10/25/2015; amended City Record 9/22/2016, eff. 10/22/2016; amended City Record 5/17/2018, eff. 6/16/2018; amended City Record 8/19/2019, eff. 9/18/2019; amended City Record 11/18/2022, eff. 12/18/2022; amended City Record 2/2/2023, eff. 3/4/2023; amended City Record 10/30/2023, eff. 11/29/2023; amended City Record 8/22/2024, eff. 9/21/2024)

35 RCNY § 82-27 Operations – EZ-Pass® Required.

§ 82-27 Operations – EZ-Pass® Required. (a) EZ-Pass® Account. (1) All Licensees must participate in the EZ-Pass® New York Program by maintaining a current account with the Metropolitan Transportation Authority, Triborough Bridge and Tunnel Authority ("MTA Bridges and Tunnels" or "MTA B&T"). (2) A Licensee may participate in the EZ-Pass® New York Program through the Licensee's Affiliated Street Hail Livery Base. 35 RCNY § 82-27(a) Fine: $100 and suspension until compliance Appearance REQUIRED (b) EZ-Pass® Tags Required on all Street Hail Liveries. (1) Licensees must either: (i) Equip the Licensee's Street Hail Livery vehicle with its own MTA Bridges and Tunnels EZ-Pass® tag, which must be attached as required by MTA B&T, or (ii) Allow a Driver to use his or her personal EZ-Pass® tag. (2) Licensees must have available at least one MTA Bridges and Tunnels tag for each Street Hail Livery. (3) Licensees must maintain a sufficient balance in their EZ-Pass® account, according to what is required by the program. 35 RCNY § 82-27(b) Fine: $100 and suspension until compliance Appearance REQUIRED

35 RCNY § 82-28 Operations.

§ 82-28 Operations. [Reserved.]

35 RCNY § 82-29 Operations – Miscellaneous Requirements.

§ 82-29 Operations – Miscellaneous Requirements. (a) Passenger Trips by Pre-Arrangement. (1) No Street Hail Livery Licensee will allow the Licensee's Vehicle to transport Passengers for hire on Pre-Arranged Trips other than through pre-arrangement with a Base licensed by the Commission. (2) A Street Hail Livery Licensee will be liable for penalties for any violation of this subdivision. 35 RCNY § 82-29(a) Vehicle: During any license term, $100 for the first violation during such term, with the penalty increasing by $100 for each subsequent violation up to a maximum of $10,000. Appearance NOT REQUIRED (b) Lost Property. Passenger lost property found in a Street Hail Livery must be taken without delay to the Vehicle's Street Hail Livery Base unless it can be returned to its rightful owner within a reasonable time. 35 RCNY § 82-29(b) Fine: $25 – 250 Appearance REQUIRED (c) Lost Property – Notify the Commission. The Street Hail Livery Licensee must promptly inform the Commission of any property that has been taken to the Vehicle's Base as required by this section 35 RCNY § 82-29(c) Fine: $25 Appearance NOT REQUIRED

35 RCNY § 82-30 Vehicle Condition – Inspections.

§ 82-30 Vehicle Condition – Inspections. (a) Required Inspections. No new or replacement Street Hail Livery can operate for hire unless it has been inspected and approved by the Commission. 35 RCNY § 82-30(a) Fine: $100 and seizure of the vehicle Appearance NOT REQUIRED (b) Biannual Inspection. A Licensee must have the Street Hail Livery inspected every six months at a date and time designated by the Commission and at any other time deemed necessary by the Commission. The Street Hail Livery must be inspected at a Commission inspection facility. The License of a Licensee whose Street Hail Livery is not timely inspected will be summarily suspended. 35 RCNY § 82-30(b) Fine: (penalties below are cumulative) 0 - 30 days past inspection due date: $100 and Suspension until compliance 31 - 60 days past inspection due date: $100 - $250 and Suspension until compliance 61 - 120 days past inspection due date: $250 - $500 and Suspension until compliance More than 120 days past inspection due date: $500 and/or revocation. Appearance REQUIRED (c) Components of Street Hail Livery Inspections. Except as provided in (f) below, a Street Hail Livery inspection consists of (1) inspection to verify compliance with the inspection items required by Section 301 of the New York State Vehicle and Traffic Law, (2) visual inspection of the interior and exterior of the Street Hail Livery to verify compliance with these Rules, and (3) inspection to verify compliance with any other applicable laws, rules and requirements. (d) If a Street Hail Livery fails any component of the inspection, it must be reinspected until it passes all components of the inspection. A Street Hail Livery Vehicle which cannot pass inspection must be replaced. (e) Street Hail Livery Vehicles Subject to On-Street Inspections. Street Hail Liveries are subject to on-street inspections by TLC or any other agency authorized by law. (f) Special Requirements For Accessible Street Hail Liveries. (1) Accessible Street Hail Liveries that are For-Hire Vehicles must meet the requirements of subdivisions (a) through (e) above. (2) Accessible Street Hail Livery that are Paratransit Vehicles must meet the requirements of (a), (b), (d), and (e) above. Components of the inspection of Paratransit Vehicles performed by the Commission will include only a visual inspection to ensure compliance with the requirements for Accessible Street Hail Liveries and a taximeter test. Paratransit Vehicles remain subject to NYS Department of Transportation Inspection requirements. (3) All Accessible Street Hail Liveries are subject to the following additional requirements: (i) The License of an Accessible Street Hail Livery which fails to appear for inspection when required or when ordered by the Commission shall be suspended. (ii) Upon inspection of an Accessible Street Hail Livery, the date of the inspection and signature of inspector must be recorded and posted in each vehicle. (iii) The License of an Accessible Street Hail Livery for which the Licensee has been ordered by the Commission to repair or replace the Vehicle shall be suspended 10 days after service of the notice to repair or replace, unless the Licensee has complied within that period. (iv) The License of an Accessible Street Hail Livery which is suspended under this subdivision (f) and is not reinstated within 120 days shall be terminated and may not be renewed or transferred.

35 RCNY § 82-31 Vehicle Condition – Meet Safety Standards.

§ 82-31 Vehicle Condition – Meet Safety Standards. (a) While a Street Hail Livery is in operation, all equipment, including brakes, tires, lights and signals must be in good working order and meet all requirements of the New York State Vehicle and Traffic Law, and the Rules of the Commission. 35 RCNY § 82-31(a) Fine: $150 if plead guilty before a hearing; $200 if found guilty following a hearing. Appearance NOT REQUIRED (b) A Licensee must comply with all notices and directives to correct defects in the Street Hail Livery. 35 RCNY § 82-31(b) Fine: $50 and suspension until the defective condition is corrected. Appearance NOT REQUIRED (c) A Licensee must repair or replace a Street Hail Livery when the Commission or the New York State DMV (or the New York State Department of Transportation if the Street Hail Livery is a Paratransit Vehicle) determines that the vehicle is unsafe or unfit for use as a Street Hail Livery and directs the Licensee to remove it from service. The Licensee must surrender the License and Rate Card to the Commission for storage and the License will be suspended. (NOTE: See 35 RCNY § 82-30(f) for special requirements applicable to Accessible Street Hail Liveries). (1) If the Chairperson has determined that the Vehicle is unsafe or unfit, the Decals will be confiscated by the Chairperson. (2) If the New York State DMV or a DMV inspection facility other than the Commission has determined that the Vehicle is unsafe or unfit, the Licensee must return the Decals to the Chairperson within 72 hours of issuance of the determination. (3) If the Chairperson has any reason to believe that any Street Hail Livery is unsafe or unfit for use, the Chairperson can order the Vehicle to report to the Commission's inspection facility. (4) The License of a Licensee who operates a Street Hail Livery that has been determined to be unsafe or unfit for use will be summarily suspended. 35 RCNY § 82-31(c) Fine: $100 – $350 and/or suspension up to 30 days Suspension until compliance Appearance REQUIRED

35 RCNY § 82-32 Vehicle Condition – Miscellaneous.

§ 82-32 Vehicle Condition – Miscellaneous. (a) Clean. The Street Hail Livery's exterior and interior must be clean. 35 RCNY § 82-32(a) Fine: $50 if plead guilty before a hearing; $75 if found guilty following a hearing. Appearance NOT REQUIRED (b) Trunk. The trunk compartment must be capable of securely holding passengers' baggage. 35 RCNY § 82-32(b) Fine: $75 Appearance NOT REQUIRED (c) Shoulder Belts. (1) Every Street Hail Livery must be equipped with shoulder belts for both outside front seat positions and both outside rear seat positions. 35 RCNY § 82-32(c)(1) Fine: $100 – $250 Appearance REQUIRED (2) All seat belts and shoulder belts must be clearly visible, accessible and in good working order. 35 RCNY § 82-32(c)(2) Fine: $100 – $250 Appearance REQUIRED (d) Correct Defect Directives. A Street Hail Livery Licensee must comply with all Commission notices and directives to correct defects in the Vehicle. 35 RCNY § 82-32(d) Fine: $50 and suspension until the defective condition is corrected Appearance NOT REQUIRED (e) Working Equipment. A Street Hail Livery Licensee must not permit a Street Hail Livery to be operated unless equipment, including brakes, lights, signals, and Passenger seatbelts and shoulder belts, are in good working order and meet all the requirements of the New York State Vehicle and Traffic Law and these Rules. 35 RCNY § 82-32(e) Fine: $150 if plead guilty before a hearing; $200 if found guilty following a hearing. Appearance NOT REQUIRED (f) Post-Manufacture Alterations. (1) No Street Hail Livery (except for an Accessible Street Hail Livery) can be altered after manufacture: (i) To increase its length, width, weight or seating capacity, or (ii) To modify its chassis and/or body design. (g) Proper Vehicle Identification Required. (1) License Plate Number Matches. The license plate number on the state registration certificate, and on the Commission Decals must match each other. 35 RCNY § 82-32(g)(1) Fine: $200 if plead guilty before a hearing; $300 if found guilty following a hearing. Appearance NOT REQUIRED (2) Vehicle Identification Number Matches. The last six digits of the vehicle identification number (VIN) on the Commission Decals must match the last six digits of the VIN on the state registration, and the VIN on the Vehicle. 35 RCNY § 82-32(g)(2) Fine: $100 Appearance NOT REQUIRED (3) T & LC License Plates. A Street Hail Livery must have New York State license plates affixed to the Vehicle that are embossed with the legend "T & LC." No "vanity" license plates are permitted. 35 RCNY § 82-32(g)(3) Fine: See § 82-12(b) and penalties for violation which apply here Appearance NOT REQUIRED (h) Two-Door Vehicles Prohibited. No Street Hail Livery can be a two door vehicle. 35 RCNY § 82-32(h) Fine: Suspension of the Street Hail Livery License Appearance REQUIRED (i) No Physical Movement of License or Decals. A Licensee must not affix, remove or transfer a License to a new or replacement vehicle without prior authorization of the Commission. 35 RCNY § 82-32(i) Fine: $100 – $350 and/or suspension up to 30 days Appearance REQUIRED (j) License Number on Roof Light. The License number on the front and rear of the roof light must be clean and unobstructed so that the License number is plainly visible. 35 RCNY § 82-32(j) Fine: $50 if plead guilty before a hearing; $75 if found guilty following a hearing. Appearance NOT REQUIRED (k) Illumination. When a Street Hail Livery is in operation for hire after sunset, the following items must be illuminated so that they are clearly visible from the rear seat: (1) The face of the Taximeter; 35 RCNY § 82-32(k)(1) Fine: $25 Appearance NOT REQUIRED (2) The TLC Driver License; 35 RCNY § 82-32(k)(2) Fine: $200 Appearance REQUIRED (3) The Rate Card. 35 RCNY § 82-32(k)(3) Fine: $200 Appearance REQUIRED (l) Lighting Control. The dashboard dimmer switch or any other device must not control the candlepower of the roof light, Taximeter light, card frame light or interior lighting. 35 RCNY § 82-32(l) Fine: $50 – $350 and/or suspension up to 30 days Appearance N/A (Amended City Record 9/22/2016, eff. 10/22/2016)

35 RCNY § 82-33 Vehicle – Markings & Advertising.

§ 82-33 Vehicle – Markings & Advertising. (a) Approved Exterior Markings. (1) A Street Hail Livery Licensee must apply to the exterior of the Street Hail Livery the following markings approved by the Commission: (i) Two Street Hail Livery logo decals (ii) Two rate of fare decals (iii) Two License number decals (2) A Street Hail Livery Licensee must obtain the approved Street Hail Livery markings from a person or entity authorized by the Commission to print and distribute the decals. A depiction of the decals and a list of persons authorized to print and distribute the decals will be available on the Commission's Website and/or through other means determined by the Commission and announced on its Website. (3) Accessible Vehicle Insignia. (i) The design for insignia that will identify the vehicle as an Accessible Street Hail Livery will be provided by the Commission on its Web site or through other means presented on its Web site. (ii) These insignia must be located on the exterior of the C-pillars of a sedan or an SUV or on the exterior of the D-pillars of a minivan, on both sides of the Accessible Street Hail Livery, and will be visible to passengers entering the Accessible Street Hail Livery. (4) Clean Air Vehicle Insignia. (i) The design for insignia that will identify the vehicle as a Clean Air Vehicle will be provided by the Commission on its Web site or through other means presented on its Web site. (ii) These insignia must be located on the exterior of the C-pillars of a sedan or an SUV or on the exterior of the D-pillars of a minivan, on both sides of such Vehicle, and will be visible to passengers entering the clean air Vehicle. 35 RCNY § 82-33(a) Fine: $75 Appearance NOT REQUIRED (b) Approved Decals and Emblems. (1) A Licensee must not display emblems on the Street Hail Livery exterior, other than an emblem identifying: (i) The Street Hail Livery manufacturer. (2) New Decals must be placed on the Vehicle by the Commission Safety and Emissions Division: (i) When the License is renewed; or (ii) If the Vehicle is replaced, changes affiliation, or changes its license plates. 35 RCNY § 82-33(b)(1)-(2) Fine: $200 Appearance REQUIRED (c) Base Station Affiliation Signs. A Street Hail Livery Licensee may identify the vehicle's Affiliated Base Station on the exterior of the vehicle if the base station marking conforms to the following specifications: (1) The name of the Base Station, its License number and telephone number must be displayed in one of the following ways: (i) In letters and numerals at least one-and-one-half inches in height, on the outside of a door or doors on both sides of the Vehicle, below the windows and at least six inches above the bottom of the door(s); (ii) In letters and numerals at least one inch in height in one location on the rear of the Vehicle below the rear window, and at least six inches above the bottom of the rear of the Vehicle, or (iii) Both on the doors and rear of the Vehicle. (2) The letters and numerals must be of a color that contrasts with the color of the body of the Vehicle so that it is easy to see and read. (3) Lettering and numbering must be spaced to provide easy legibility and, if placed on doors on both sides of the Vehicle, must be identical on both sides. (4) All Decals must be semi-permanent adhesive stickers. 35 RCNY § 82-33(c) Fine: $25 Appearance NOT REQUIRED (d) Other Approved Markings. A Licensee must not display any lettering, emblem, advertising or marking of any kind on the exterior of a Street Hail Livery, including windows and exterior accessories, except for the following: (1) Markings, inscriptions and/or advertising specifically permitted or authorized by the Commission. (2) Advertising that is authorized by the Commission on the Vehicle's Rate Card and for which the Licensee has obtained a license from the Commission. 35 RCNY § 82-33(d) Fine: $25 Appearance NOT REQUIRED (e) Maintain in Good Condition. Required inscriptions and markings must be maintained in good condition. 35 RCNY § 82-33(e) Fine: $75 Appearance NOT REQUIRED (f) Approved Interior Markings. A Licensee must not display inside a Street Hail Livery any advertising or other notice not specifically authorized by these rules or the Commission's Marking Specifications for Street Hail Liveries unless approved by the Commission, except for the following: (1) Industry signage/logos of all credit/debit cards accepted by the Technology System, all of equal size, shown on the Technology System. (2) Advertising on the Technology System or as set forth in the Street Hail Livery Marking Specifications table (35 RCNY § 82-33(l)). 35 RCNY § 82-33(f)(2) Fine: $50 if plead guilty before a hearing; $75 if found guilty following a hearing Appearance NOT REQUIRED (3) Cyclist Awareness Decal. An Owner must equip all Street Hail Liveries with decals provided by the Commission warning passengers to look for cyclists before opening the door. Such decals must be placed on the inside of both rear passenger doors. 35 RCNY § 82-33(f)(3) Fine: $50 if plead guilty before a hearing; $75 if found guilty following a hearing. No penalty for missing decal if condition is corrected within 10 days Appearance NOT REQUIRED (g) Braille and Raised Lettering Plaques. The Licensee must equip the Street Hail Livery with both of the following: (1) A Street Hail Livery Identification Braille Plaque. (i) This plaque must be made of .040 gauge aluminum with a matte finish and measure 3 1/4 inches in length and 1 3/4 inches in height, with radius corners. (ii) The plaque must state, in Raster Braille grade two: A. The Street Hail Livery License number centered on the first line, B. The word "COMPLAINTS" centered on the second line, and C. The telephone number "311" centered on the third line. (iii) The plaque must be permanently affixed on the door armrest of the horizontal plane of the right rear door, or another location approved by the Chairperson. (2) A Street Hail Livery Identification Raised Lettering Plaque. (i) This plaque must be made of 1/8-inch thick black acrylic plastic and measure 11 inches in length and five inches in height, with radius corners and four holes (one in each corner) for attachment with screws. (ii) The plaque must state, in one inch high white Helvetica lettering that is permanently affixed: A. The License number centered on the first line, B. The word "COMPLAINTS" centered on the second line, and C. The telephone number "311" centered on the third line with appropriate spacing between the three words. (iii) The plaque must be permanently affixed on the rear of the front right passenger seat or partition, not more than six inches below the lexan or polycarbonate portion of the partition. 35 RCNY § 82-33(g)(2) Fine: $100. No penalty for missing plaque, if condition is corrected within forty-eight hour Appearance N/A (h) Valid Registration Sticker. A Valid registration sticker from the NYS Department of Motor Vehicles must be affixed to the left front windshield so as to be plainly visible. 35 RCNY § 82-33(h) Fine: $100 Appearance NOT REQUIRED (i) Inspection Sticker. A Valid New York State DMV inspection sticker that has no fewer than six months left before the sticker expires must be plainly visible on the front left side of the front windshield. 35 RCNY § 82-33(i) Fine: $100 and suspension of the Street Hail Livery License until any defect found is corrected Penalty Points: 1. Appearance REQUIRED (j) Street Hail Livery Color. (1) Street Hail Livery Color. The exterior of the Street Hail Livery vehicle must be painted Street Hail Livery designated color, except for the trim. The specifications for Street Hail Livery designated color will be posted on the Commission's Web site. (2) Taxicab Yellow Prohibited. No part of a Street Hail Livery may be painted any shade of Taxicab Yellow. (k) Prohibited Advertising. (1) A Licensee must not display any advertising on the exterior of a Street Hail Livery unless the advertising has been authorized by the Commission and a License has been issued following the provisions of the Administrative Code. See 35 RCNY § 82-35. 35 RCNY § 82-33(k)(1) Fine: $50 Appearance NOT REQUIRED (l) Marking Specifications for Street Hail Liveries. INSCRIPTION* LOCATION SIZE (a) Rate of fare decals (required). (Non-detachable type only.) Both rear doors centered left to right and located in the upper half of the flat surface between the bottom edge of the door and the door handle.The base line of the rate of fare and Street Hail Livery logo decals must be parallel and the same distance to the bottom door edge. The size of the approved rate of fare decals must be determined by the Commission. (b) Street Hail Livery logo decals (required) (Non-detachable type only.) Both front doors centered left to right and located in the upper half of the flat surface between the bottom edge of the door and the door handle.The base line of the rate of fare and Street Hail Livery logo decals must be parallel and the same distance to the bottom door edge. The size of the Street Hail Livery logo decals must be determined by the Commission (c) License number (required) Front and rear of roof light. 2 3/4" to 3" high letters 1/2" thick. (d) License number, interior (required). Can be one-piece decal or a stencil. The number must be of a color contrasting with the seat, to provide for easy legibility. On the back of the front seat.The top of the number must be located not more than two inches below the top of the front seat. Numbers and letter must be 3" minimum in height. (e) Passenger Information Sign. (required) Must contain the information required by the Commission. On the back of the front seat or on a safety partition, displayed in a manner that is clearly visible to the passengers in the back seat.If the vehicle is equipped with a safety partition, the passenger information sign can be placed on the partition behind the Driver's head, but no higher than a headrest would be. Approximately 12" wide by 6" high. (f) "Drivers Wanted" sign.Can include the telephone number of the Owner. (Optional) Rear of vehicle. No more than 24" wide by 3" high. (g) "If this vehicle is parked for over 24 hours, please call Owner at (telephone number) . . ." (Optional) Rear of vehicle or horizontal on dashboard. No more than 24" wide by 3" high. (h) Brand name of Technology System On the Technology System Not to exceed 1 1/4" in height and 4" in length (i) "This vehicle is equipped with camera security. YOU WILL BE PHOTOGRAPHED." (Non-detachable decals only) On rear passenger window Letters must be at least one-half inch high. (j) License number decals (required). (Non-detachable decals only.) The decals must be applied to both rear quarter panels, just below the rear windows or following the line created by the bottom edge of the windows, such that the number and checkerboard are aligned and appear to be one stripe.On some vehicles, such as minivans, the License number can be placed at the rear of the sliding door, but must still align with the checkerboard stripe. The size of the License number decals must be determined by the Commission. (k) "Drivers are not allowed to use cell phones or handheld electronics." Decal or sticker shall be issued by the Commission Interior of passenger compartment in a location plainly visible to passengers As issued by the Commission (l) "Turning? People are Crossing." The sticker must be obtained pursuant to instructions posted on the Commission's website or through other appropriate means announced on the website. (required) On the inside of the front windshield, in the center and adjacent to the top of the windshield directly behind the rearview mirror, placed in such a manner not to obstruct the driver's view. 3.5" wide by 2.5" high. (m) "The choices you make behind the wheel matter." The sticker may be obtained pursuant to instructions posted on the Commission's website or through other appropriate means announced on the website. (optional) On the rear bumper of the vehicle. 15" wide by 4" high. (n) "Street Hail Livery Hail Zone Decal." The decal may be obtained pursuant to instructions posted on the Commission website or through other appropriate means announced on its website. (required) On the driver and passenger side rear doors, with the left-most point of the decal vertically aligned with the left-most point of the metered fare decal, and located two inches below the base line of the rate of fare decals. The size of the decal will be determined by the Commission. (o) "ATTENTION: Assaulting A Driver Is Punishable By Up to Twenty-Five Years in Prison." The sticker must be obtained pursuant to instructions posted on the Commission website or through other appropriate means announced on its website. (required) In Street Hail Livery Vehicles with a partition, the sticker will be placed above the braille plaque on the partition. In Street Hail Livery Vehicles without a partition, the sticker will be placed in a frame on the passenger seat headrest. 8.0 x 2.0 inches. (p) "Taxi and Limousine Drivers Are Protected By New York State Law ATTENTION: Assaulting a driver is punishable by up to twenty-five years in prison." The sticker may be obtained pursuant to instructions posted on the Commission website or through other appropriate means announced on its website. (optional) On a rear passenger window. 3.5 x 3.5 inches. (q) The decal will feature the International Symbol of Access for Hearing Loss, described as the profile of an ear with a wide diagonal line running from the bottom left to the top right. The symbol contrast shall be light on dark or dark on light. A "T" will be placed in the lower right-hand corner of each decal. The decal will include the language "Induction loop installed. Switch hearing aid to T-coil." The decal will be placed in the Street Hail Livery Vehicles that are equipped with the Hearing Induction Loop capability as directed by the Chairperson. For vehicles that are not OTVs but have Hearing Induction Loop technology, place as directed by the Chairperson. B-pillar decal will be 3.0 x 3.0 inches; the interior passenger compartment decal dimensions will be as issued by the Commission. (r) Cyclist Awareness Decals (required) Inside of both rear passenger doors As issued by the Commission * Detachable signs suspended from door frames are not permitted. (m) Special Exception for Accessible Street Hail Liveries that are also Paratransit Vehicles. (1) Accessible Street Hail Liveries that are also Paratransit Vehicles must also comply with NYS marking requirements. (2) Where such NYS requirements conflict with the requirements of this Chapter, those NYS requirements will supersede the provisions of this Chapter. (3) Where NYS requirements supersede the requirements of this Chapter, the Licensee will work with the Chairperson to determine appropriate placement of Commission markings. (Amended City Record 1/28/2016, eff. 2/27/2016; amended City Record 9/22/2016, eff. 10/22/2016; amended City Record 5/17/2018, eff. 6/16/2018; amended City Record 9/25/2025, eff. 10/25/2025)

35 RCNY § 82-34 Vehicles – Items Required in Vehicle.

§ 82-34 Vehicles – Items Required in Vehicle. (a) The following must be present in the Street Hail Livery while it is in operation for hire: (1) The Street Hail Livery License; (2) The Rate Card, in the Driver's License frame; (3) An insurance card or photocopy, unless the Licensee is self insured and has noted this fact on the Rate Card along with any other information required by the Commission; (4) On the right visor, on top of the right side of the dashboard, or in the glove compartment: (i) The certificate of registration or a legible copy of it; (ii) The insurance card or a legible copy of it; (5) Receipt for payment of NYC Commercial Motor Vehicle Tax; (6) All other notices required to be posted in the Street Hail Livery. 35 RCNY § 82-34(a)(1)-(4) Fine: $25 for each item not in vehicle, not to exceed $75 in the aggregate Appearance NOT REQUIRED (7) A means of collecting and recording all of the Trip Sheet data which shall be the Technology System, or an alternate means of collecting Trip Sheet data in the case of a Technology System malfunction. (8) Passengers' Bill of Rights (9) NYC Map (10) A NYC Street Map for the Driver. (Amended City Record 9/22/2016, eff. 10/22/2016; amended City Record 5/17/2018, eff. 6/16/2018)

35 RCNY § 82-35 Vehicle Equipment.

§ 82-35 Vehicle Equipment. (a) Roof Light. A roof light is required on all Street Hail Liveries, as required by the Hack-Up specifications in Subchapter B of this Chapter; the Street Hail Livery Licensee must ensure compliance with the following: (1) Controlled by Taximeter. The Street Hail Livery roof light must be automatically controlled by the operation of the Taximeter so that it is lighted only when the Taximeter is in an off position and unlighted when the Taximeter is in a recording position or off duty position, or when the Taximeter is detached from its bracket. A Licensee must not tamper with the operation of the Street Hail Livery's roof light. 35 RCNY § 82-35(a)(1) Fine: $50 – $350 and/or suspension up to 30 days Appearance REQUIRED (b) Heating and Air Conditioning. Each Street Hail Livery must be equipped with an operable heating and air conditioning system; when the vehicle is also equipped with a partition, the air conditioning system must be able to provide cool air to the rear passenger area. 35 RCNY § 82-35(b) Fine: $50 per day Appearance REQUIRED (c) Distress Signal Lighting. A Licensee must equip the Street Hail Livery with a help or distress signaling light system meeting the requirements set forth in Subchapter B of these Rules. 35 RCNY § 82-35(c) Fine: $175 and suspension until the condition is corrected. Respondent must provide a condition corrected form issued by the TLC's Safety and Emissions Division. Appearance NOT REQUIRED (d) Optional Rooftop Advertising Fixture. (1) A Licensee may equip a Street Hail Livery Vehicle with an authorized Rooftop Advertising Fixture in accordance with 35 RCNY § 82-63. (2) The Licensee must remove a Rooftop Advertising Fixture if the TLC terminates such authorization in accordance with 35 RCNY § 82-63(d). (3) A Licensee must not use any rooftop advertising fixture unless the Licensee has obtained a permit to use such a fixture. (4) A Licensee can use only an authorized Rooftop Advertising Fixture. 35 RCNY § 82-35(d)(1)-(4) Fine: $200 Appearance NOT REQUIRED (5) A Licensee shall be prohibited from installing any advertising material if a Vehicle Owner reasonably objects to the express or implied content of such material. A Vehicle Owner may, but cannot be compelled to, waive this right to object by providing a Licensee a blanket prior written consent to all advertising material. If such Vehicle Owner does not waive this right, and there is a dispute with respect to such advertising, Licensee and Vehicle Owner shall name a third party who shall decide any such dispute. If the Licensee and Vehicle Owner cannot agree on who shall decide the dispute they may obtain the assistance of any alternate dispute resolution service with offices in the City of New York, the cost of which service will be equally shared by the Licensee and the Vehicle Owner. 35 RCNY § 82-35(d)(5) Fine: $150 for every thirty days the advertising material is posted on the street hail livery, if plead guilty before a hearing; $200 for every thirty days the advertising material is posted on the street hail livery, if found guilty following a hearing. Appearance NOT REQUIRED (6) The definition of Vehicle Owner for this subdivision includes the title owner of the Street Hail Livery vehicle, or the long-term lessee of the Street Hail Livery vehicle where the vehicle lease has a conditional purchase agreement for the vehicle. (e) Electronic Dispatching and E-Hail Device. In addition to the required Technology System and the dispatch equipment required by the Licensee's affiliated Base pursuant to 35 RCNY § 59B-15(d)(1), a Licensee may equip a Street Hail Livery with one electronic device that is used to accept dispatches from a Base and/or E-Hails from a licensed E-Hail application, provided that that the device is mounted in a fixed position and not hand-held and use of the electronic device is limited to either voice or one-touch preprogrammed buttons or keys while the Street Hail Livery is in motion. (Amended City Record 6/29/2015, eff. 7/29/2015; amended City Record 9/22/2016, eff. 10/22/2016; amended City Record 5/17/2018, eff. 6/16/2018; amended City Record 12/9/2020, eff. 1/8/2021)

35 RCNY § 82-36 Vehicle Equipment – Partitions.

§ 82-36 Vehicle Equipment – Partitions. (a) Requirement. A Street Hail Livery must be equipped with a partition that isolates the Driver from the rear seat Passengers and meets the requirements set forth in Subchapter B of these Rules. 35 RCNY § 82-36(a) Fine: $350 if plead guilty before a hearing and supply a condition corrected form issued by TLC's Safety and Emissions Division; $450 if found guilty following a hearing. Suspension until the condition is corrected. Appearance NOT REQUIRED (b) Exemptions. (1) A Street Hail Livery will be exempt from the requirements of subdivision (a) if the Vehicle is equipped with all of the following safety devices: (i) An FCC-licensed commercial two-way radio with an emergency button that would notify the dispatcher that the Driver is in trouble or a cellular telephone that has an emergency dialing feature; (ii) The distress signaling light required by 35 RCNY § 82-35(c), above; (iii) An approved in-vehicle camera system. (c) Curtain Airbags Modification. (1) A Street Hail Livery that is equipped with factory installed curtain airbags must be equipped with a modified partition that does not extend the full width of the interior of the Street Hail Livery. (2) The modified partition instead must allow a space of six inches at each side, sufficient to license proper deployment of the curtain airbags. (3) The modified partition must conform in all other respects with the applicable requirements of Subchapter B of this Chapter. 35 RCNY § 82-36(c) Fine: $300 and suspension until the condition is corrected Appearance REQUIRED

35 RCNY § 82-37 Vehicle Equipment – In Vehicle Camera System (IVCS).

§ 82-37 Vehicle Equipment – In Vehicle Camera System (IVCS). (a) When an existing in-vehicle camera system is required to be replaced or when the system is installed, the Street Hail Livery must be equipped with an IVCS that meets the specifications of Subchapter B; the system must be installed and maintained by the manufacturer's authorized installer or a Taximeter Business that meets the requirements of Subchapter B; and the IVCS must be functioning and maintained in good working order. 35 RCNY § 82-37(a) Fine: $350 if plead guilty before a hearing and supply a condition corrected form issued by TLC's Safety and Emissions Division; $450 if found guilty following a hearing. Suspension until the condition is corrected. Appearance NOT REQUIRED (b) Each Street Hail Livery equipped with an IVCS must be equipped with a cellular telephone as set forth in subdivision (b) of 35 RCNY § 82-36. 35 RCNY § 82-37(b) Fine: $50 Appearance NOT REQUIRED (c) Each Street Hail Livery equipped with an IVCS must display decals on each rear passenger window, visible to the outside, that contain the following information: "This vehicle is equipped with camera security. YOU WILL BE PHOTOGRAPHED." 35 RCNY § 82-37(c) Fine: $50 Appearance NOT REQUIRED

35 RCNY § 82-38 Vehicle Equipment – Taximeters.

§ 82-38 Vehicle Equipment – Taximeters. (a) Taximeter Requirements. A Street Hail Livery Licensee must equip the Street Hail Livery with a Taximeter subject to the following conditions: (1) The Taximeter must be of a make and type approved by the Commission. 35 RCNY § 82-38(a)(1) Fine: $50 Appearance NOT REQUIRED (2) The Taximeter's fare indicating mechanism must be affixed to the vehicle's dashboard so that it is clearly readable and visible to all passengers in the vehicle. 35 RCNY § 82-38(a)(2) Fine: $50 Appearance NOT REQUIRED (3) The Taximeter's serial number or software version number must be the same as that shown on the Rate Card assigned to the Street Hail Livery; or entered on the Rate Card by a Licensed Taximeter shop. 35 RCNY § 82-38(a)(3) Fine: $500 Appearance NOT REQUIRED (4) The Street Hail Livery tire size must be the same as that for which the Taximeter is calibrated, as indicated by the Rate Card. 35 RCNY § 82-38(a)(4) Fine: $50 Appearance NOT REQUIRED (5) All Taximeter seals must be installed by a Licensed Taximeter repair shop or agent of the Commission. 35 RCNY § 82-38(a)(5) Fine: $500 Appearance REQUIRED (6) The wiring harness leading from the Taximeter to the speed sensor must have no unapproved intervening connectors, splices, "Y" connections, or direct or indirect interruptions or connections of any kind whatsoever. 35 RCNY § 82-38(a)(6) Fine: $500 Appearance REQUIRED (b) Accuracy of Taximeter. A Street Hail Livery must be equipped with a Taximeter that is in good working condition and will accurately compute the rate of fare currently established by the Commission. Penalties for violation are as follows: (1) 1% Inaccurate. The penalty is $50, if the Taximeter is found to be at least 52.8 feet (one percent) inaccurate, but less than 264 feet (five percent) inaccurate in computing distance, or more than one percent but less than five percent inaccurate in computing time. (2) 5% Inaccurate. The penalty is $200, if the Taximeter is found to be at least 264 feet (five percent) inaccurate but less than 528 feet (ten percent) inaccurate in computing distance, or more than five percent but less than ten percent inaccurate in computing time. (3) 10% Inaccurate. The penalty is $300, if the Taximeter is found to be at least 528 feet (ten percent) inaccurate in computing distance or ten percent inaccurate in computing time, for a first violation. (4) Repeated 10% Inaccuracy. The penalty is $600, if the Taximeter is found to be at least 528 feet (ten percent) inaccurate in computing distance or ten percent inaccurate in computing time, for a second or subsequent violation within thirty-six months. (Amended City Record 5/17/2018, eff. 6/16/2018)

35 RCNY § 82-39 Vehicle Equipment – Taximeter Defects.

§ 82-39 Vehicle Equipment – Taximeter Defects. (a) No Defects in Taximeter or Installation. A Street Hail Livery must not be in service for hire with a defective Taximeter or a Taximeter that has been improperly installed. (b) Repair or Replace Defective Taximeter. Whenever a Taximeter or its installation is defective or whenever a Taximeter computes an inaccurate rate of fare, the Licensee must have the Taximeter: (1) Repaired, tested and certified at a licensed Taximeter Business, or (2) Replaced by the Taximeter Business with an approved Taximeter that has been inspected, tested and sealed; (c) Assembly Must be Certified. After repair or replacement of the Taximeter, the Taximeter/vehicle assembly must be tested and certified in compliance with Commission regulations. 35 RCNY § 82-39(a)-(c) Fine: $100 Appearance NOT REQUIRED (d) Repairs by Licensed Agent. No adjusted, repaired or recalibrated Taximeter or appurtenance of a Taximeter can be installed in a Street Hail Livery unless the adjustment, repair or recalibration was done at a licensed Taximeter repair shop or other authorized facility. The Licensee is responsible for any installation that violates this rule. 35 RCNY § 82-39(d) Fine: $75 Appearance NOT REQUIRED

35 RCNY § 82-40 Vehicle Equipment – Taximeter & Technology System Tampering.

§ 82-40 Vehicle Equipment – Taximeter & Technology System Tampering. (a) Unauthorized Tampering. Unless authorized by the Commission, no person may tamper with, alter, repair or attempt to repair any portion of the Taximeter system that would affect the operation of the Taximeter or the Technology System, including, but not limited to: (1) The Taximeter (2) The Technology System (3) Any seal affixed to the Street Hail Livery by a licensed Taximeter repair shop or other authorized facility (4) Any cable connection, cable system electrical wiring, or wireless connections of a Taximeter or Technology System (5) The vehicle's mechanism or its tires that would affect the operation of the Taximeter or of the Technology System. (b) Licensee's Responsibility. The Licensee is responsible for any tampering, alteration or any unauthorized repair or attempt to repair. 35 RCNY § 82-40(a) & (b) Fine: $250 – 1,500 and/or suspension up to 30 days. Suspension until compliance under to 35 RCNY § 68-16 Appearance N/A (c) Licensee's Defense. It will be an affirmative defense to a violation of this section that the Licensee: (1) Did not know of or participate in the alleged tampering of the Taximeter or Technology System; and (2) Exercised due diligence to ensure that tampering with the Taximeter or Technology System would not occur. Examples of a Licensee's due diligence include, but are not limited to: (i) Clearly warning Drivers that if they violate the Taximeter or Technology System tampering rules, Licensee will: A. Immediately terminate any lease agreement the Street Hail Livery Licensee has with the Driver; and B. Report the tampering violation to the Commission, which will result in the probable revocation of their TLC Driver License; (ii) Including the warning against violating the Taximeter and Technology System tampering rules as a provision in any written lease agreement; (iii) Stamping the warning against violating the Taximeter and Technology System tampering rules on any written Trip Records whenever paper Trip Records must be issued to one or more Street Hail Livery Drivers; (iv) Conducting periodic random comparisons of the odometer and the Taximeter mileage readings of a Street Hail Livery to check for any inappropriate disparities; (v) Conducting periodic random inspections of the Taximeter and the Technology System to detect any evidence of tampering; and (vi) Having all of the Street Hail Livery inspected by a licensed Taximeter shop once every inspection cycle. (d) Notify the Commission of Tampered, Unauthorized or Removed Taximeter. A Licensee must notify the Commission by telephone immediately, and in writing within 24 hours, upon discovering any of the following: (1) Any Taximeter other than the Taximeter approved by the Commission (as indicated on the Rate Card) has been installed in the Street Hail Livery; (2) Any Taximeter seal in the Street Hail Livery has been removed or tampered with; (3) Any unauthorized device has been connected to any Taximeter, or to any seal, cable connection or electrical wiring, in the Street Hail Livery, which can affect the operation of the Taximeter; (4) Any intervening connections, splices, "Y" connections or direct or indirect interruptions or connections of any kind whatsoever have been discovered on any wiring harness attached to the Taximeter in the Street Hail Livery. 35 RCNY § 82-40(d)(1)-(4) Fine: $500 - $1,000 and/or suspension up to 60 days or revocation Appearance REQUIRED (e) Inspections by Authorized Person. (1) A Street Hail Livery's Taximeter must be tested for accuracy over a measured mile course and its installation must be tested for compliance with the rules of the Commission. (2) Only personnel authorized by the Commission can perform these tests. (3) The inspections specified in paragraph one of this subdivision must be completed and the results of the tests indicated on the Rate Card in each of the following circumstances: (i) At least once every 12 months. 35 RCNY § 82-40(e)(3)(i) Fine: $150 if plead guilty before a hearing; $200 if found guilty following a hearing. Appearance NOT REQUIRED (ii) Whenever a Taximeter is installed in a vehicle or when a Taximeter's metrological system is updated. 35 RCNY § 82-40(e)(3)(ii) Fine: $100 Appearance NOT REQUIRED (iii) When the transmission or differential is altered, repaired or replaced. 35 RCNY § 82-40(e)(3)(iii) Fine: $50 Appearance NOT REQUIRED (iv) When a change is made in any other part of the Street Hail Livery that can affect the Taximeter reading. 35 RCNY § 82-40(e)(3)(iv) Fine: $50 Appearance NOT REQUIRED (v) At any other time required by the Commission. 35 RCNY § 82-40(e)(3)(v) Fine: $100 Appearance NOT REQUIRED (Amended City Record 9/22/2016, eff. 10/22/2016; amended City Record 5/17/2018, eff. 6/16/2018)

35 RCNY § 82-41 Vehicle Equipment – Technology System Installation.

§ 82-41 Vehicle Equipment – Technology System Installation. (a) Required Installation. A Licensee must ensure that the Street Hail Livery operating under a Street Hail Livery License is equipped with a Technology System approved by the Commission pursuant to 35 RCNY Chapter 66. 35 RCNY § 82-41(a) Fine: $1,000 and suspension until compliance Appearance REQUIRED (b) E-Hail Application. No E-Hail Application shall be used to process any payment that is not a licensed E-Hail Application. (Amended City Record 5/17/2018, eff. 6/16/2018)

35 RCNY § 82-42 Vehicle Equipment – Technology System Operation.

§ 82-42 Vehicle Equipment – Technology System Operation. (a) Good Working Order. Licensees must ensure that the Technology System equipment is constantly maintained and is in good working order. 35 RCNY § 82-42(a) Fine: $250 and suspension until compliance Appearance REQUIRED (1) Accessible E-Hail Requests. While an Accessible Street Hail Livery is in operation, the Technology System must be turned on and able to receive Accessible E-Hail Requests. (i) If the Technology System becomes incapable of receiving Accessible E-Hail Requests: (A) The Licensee, Agent or Base must replace or repair the Technology System promptly upon being notified to do so (as specified by the Commission) and in no event later than 48 hours after receiving such notification. 35 RCNY § 82-42(a)(1)(i) Fine: $250 and suspension until compliance Appearance NOT REQUIRED (ii) An Accessible Vehicle with a Technology System that is not capable of receiving Accessible E-Hail Requests cannot operate for more than 48 hours without repair or replacement of the Technology System. 35 RCNY § 82-42(a)(1)(ii) Fine: $250 and suspension until compliance Appearance NOT REQUIRED (2) No Tampering. An Agent or Licensee must not (i) Tamper with the Technology System; (ii) Tamper with the geographic locator equipment; (iii) Disable the Technology System’s ability to receive Accessible E-Hail Requests; or (iv) Render the Accessible E-Hail Request functionality inoperable in any way. 35 RCNY § 82-42(a)(2) Fine: $350 and/or suspension up to 30 days Appearance REQUIRED (b) Failure to Operate. (1) If the Technology System malfunctions or fails to operate, an incident report must be filed with the Technology System Provider within two (2) hours following the discovery of the malfunction or at such time as the Licensee reasonably should have known of the malfunction. (2) If the Street Hail Livery Driver filed the incident report, the Licensee will not be required to file a separate incident report but must verify the filing by obtaining the incident report number. (3) The Licensee must meet the appointment for repair scheduled by the Technology System Provider following the incident report. (c) 48-Hour Repair Deadline. A Street Hail Livery in which any material feature of the Technology System is not functioning must not operate more than 48 hours for Hail Trips following the timely filing of an incident report (Pre-Arranged Trips are not subject to this requirement). 35 RCNY § 82-42(c) Fine: $250 and suspension until compliance Appearance REQUIRED (d) Inspection upon Multiple Technology System Malfunctions. The Licensee of any Street Hail Livery requiring six (6) or more repairs of the Technology System in any thirty (30) day period must promptly take the vehicle for inspection to, or schedule an inspection with, the Commission's Safety and Emissions Facility. This requirement will not apply to the Licensee if compliance is made by the Driver of the vehicle. 35 RCNY § 82-42(d) Fine: $250 Appearance REQUIRED (Amended City Record 5/17/2018, eff. 6/16/2018; amended City Record 4/2/2025, eff. 5/2/2025)

35 RCNY § 82-43 Penalty Points for For-Hire Vehicles.

§ 82-43 Penalty Points for For-Hire Vehicles. (a) Four Penalty Points Requires License Revocation. The License of any Street Hail Livery that accumulates four penalty points for violations during any License term will be revoked. (b) Points Accrued but not Assessed Before Renewal. (1) If points are imposed after a Street Hail Livery License has been renewed based on a violation that occurred before the renewal, the points will be added to the total points accumulated by the Vehicle before its renewal. (2) If the additional Points raise the total number to four or more Points, the Street Hail Livery License will be revoked. (c) Revocation Process. (1) The Chairperson can begin revocation proceedings whenever a Licensee has been assessed four or more points during the current term of that License. (2) The License can also be revoked as part of the decision imposing the final point necessary for revocation. (3) At any time revocation of a Base License is mandated and the last penalty point arises from the same incident that created the Street Hail Livery License revocation mandate, separate proceedings must be held for the Base License revocation and the Street Hail Livery License revocation.

35 RCNY § 82-44 License Transfers – Generally.

§ 82-44 License Transfers – Generally. (a) Applicability of the "License Transfers" Sections. (1) The "License Transfers" sections of this Chapter (35 RCNY §§ 82-44 and 82-45), along with "Licensing" sections (35 RCNY §§ 82-04, 82-05 and 82-06), establish the rules for all Transfers of a Street Hail Livery License between and among private parties, either by: (i) Purchase (ii) Gift (iii) Bequest, or (iv) Operation of law. (2) These provisions apply whether an Applicant seeks to acquire an interest directly or indirectly, and also whether an Applicant seeks to acquire full ownership, or only partial ownership, in a Street Hail Livery License. These provisions also apply to any person or Business Entity seeking to purchase an interest in a Business Entity owning a Street Hail Livery License. (3) These provisions do not apply to the issuance or reissuance of Street Hail Livery Licenses by the Commission. (b) Overview of Requirements to Complete and Effect Transfer. The transfer of an interest in a Street Hail Livery License will be complete and effective upon all of the following: (1) Documents. An Applicant must submit an application in the form required by the Commission and all required supporting documentation. (2) Proper Appearances. All persons described in 35 RCNY § 82-45(a) below must appear before the Commission. (3) Fulfillment of the Licensing Requirements. The parties to the transfer must fulfill the Licensing requirements set forth in 35 RCNY §§ 82-04, 82-05 and 82-06. (4) Transferring Technology System. The application for the transfer must include the following information regarding Technology Systems on forms approved by the Chairperson. (i) Proof of Notice to Technology System Provider. A. The transferor must provide proof that notice of the transfer has been sent to the Technology System Provider that holds the contract to provide the Technology System for the Street Hail Livery License being transferred. B. The notice must be: 1. Sent at least 30 days prior to the proposed date of the transfer (NOTE: The Technology System Provider may waive the 30 day requirement by signing the form), 2. Sent by certified mail, return receipt requested, and 3. Sent to the address specified in the contract. C. Proof of notice will be: 1. A copy of the notice, 2. A copy of the certified mail receipt, and 3. An affidavit or affirmation under penalty of perjury verifying the mailing. (ii) Transferor's Statement of Intent. The Transferor must provide a statement of intent on forms approved by the Chairperson to: A. Cancel the contract with the Technology System Provider and return the Technology System equipment to the Technology System Provider, or B. Assign the contract to the Transferee and transfer the equipment to the Transferee, or C. Retain the Technology System equipment, if the Transferee owns the Technology System equipment. (iii) Transferee's Statement of Intent. The Transferee must provide a statement of transferee's intent on forms approved by the Chairperson to: A. Assume the Transferor's contract with the Technology System Provider, or B. Identify the approved Technology System Provider which the Transferee intends to use to provide the Technology System. (5) Clearance of open items. All open items against the Street Hail Livery Licensee (including any Business Entity Person if the Licensee is a Business Entity) must be cleared, including but not limited to summonses issued by the Commission, outstanding fines and penalties owed to the Commission or the Parking Violations Bureau (or their successors), and incomplete License renewal requirements. (6) Commission Approval. No transfer is effective until the Commission approves the application, in writing. (c) Comply with Transfer Provisions. (1) No person or entity is permitted to attempt to transfer or participate in the transfer of an interest in any Street Hail Livery License without fulfilling the requirements of subdivision (b) above, as applicable. (2) The mere act of submitting a transfer application to the Chairperson will not be considered a violation of this subdivision. 35 RCNY § 82-44(c) Fine: $10,000 per entity, per License and attempted transfer invalid, applicable to any person or persons (transferor, transferee or both) whose actions constituted a violation; Revocation may be ordered. Appearance NOT REQUIRED (Amended City Record 12/10/2015, eff. 1/9/2016; amended City Record 5/17/2018, eff. 6/16/2018)

35 RCNY § 82-45 License Transfers – Special Requirements.

§ 82-45 License Transfers – Special Requirements. (a) Personal Appearance. (1) All Applicants seeking approval to own an interest in a Street Hail Livery License must appear in person as directed by the Chairperson. (2) If the Applicant is a Business Entity, the following Business Entity Persons must appear in person before the Commission (unless the Chairperson waives this requirement): (i) All individual shareholders of a corporate entity (ii) All general partners of a partnership entity (iii) All members of a Limited Liability Company. (b) Preserve Street Hail Livery Category. An Applicant seeking approval to hold a Street Hail Livery License restricted to use with an Accessible Street Hail Livery or an interest in such License must continue to use that License with an Accessible Street Hail Livery. Restriction on Number of Licenses. An Applicant seeking approval to hold a Street Hail Livery License or an interest in a Street Hail Livery License must comply with the ownership provisions of 35 RCNY § 82-06(a). (c) Transfers – Special Provisions Regarding Estates and Incompetency. (1) Notice. Notice of the death or the declaration of incompetency of a Street Hail Livery Licensee must be given to the Chairperson promptly upon the occurrence. A Street Hail Livery Licensee which is a Business Entity must also give prompt notice upon the death or the declaration of incompetency of a shareholder, partner, or member of a Business Entity. 35 RCNY § 82-45(c)(1) Fine: $250 for failure to comply Appearance NOT REQUIRED (2) Distribution of Interest in Street Hail Livery License to a Legatee. When a Street Hail Livery License(s) or an interest in a company or corporation that owns a Street Hail Livery License(s) is distributed from an estate, the Legatee recipient must qualify as a Transferee under the applicable rules of this Chapter, and must submit the following additional documents to the Commission: A. A certified copy of the death certificate of the former Licensee or Business Entity Person listed with the Commission; B. A certified copy of letters testamentary or letters of administration and, for an estate not in New York, a certified copy of ancillary letters testamentary or letters of administration covering the estate's New York property, which letters: 1. Must have been issued no earlier than six months prior to the date of submission; and 2. The amount of estate assets that the Executor is authorized to administer must be in excess of the value of the Street Hail Livery License(s) that is to be operated or transferred. C. A certified copy of the will, if any. (3) Additional Requirements for Temporary Operation of a Street Hail Livery License. (i) If an owner of an interest in a Street Hail Livery License dies or is declared incompetent by a court of competent jurisdiction, the Street Hail Livery License can continue to be operated by the administrator or representative of the owner or the owner's estate for up to 120 days following the date of death or declaration of incompetency. (ii) The administrator or representative will have 120 days from the date of death or declaration of incompetency to transfer the Street Hail Livery License to a transferee that is qualified to own the Street Hail Livery License, as provided in this Chapter, and is approved to hold the Street Hail Livery License. (iii) If no one has been approved by the Commission to hold the Street Hail Livery License by the end of the 120-day period, the Street Hail Livery License must be placed in storage until a qualified transferee is approved to hold the Street Hail Livery License. 35 RCNY § 82-45(c) Revocation may be ordered if Street Hail Livery License is operated beyond, or not transferred by, the periods specified. Appearance NOT REQUIRED (Amended City Record 12/10/2015, eff. 1/9/2016)

Source: City of New York, Charter, Administrative Code and Rules (American Legal Publishing XML export, codelibrary.amlegal.com)URL: https://codelibrary.amlegal.com/codes/newyorkcity/latest/NYCrules/0-0-0-75165Fetched: 10/24/2026