Enforcement provisions.
Glendale City Code § 34-5
in effectSec. 34-5. - Enforcement provisions.
(a) Administrative responsibilities.
(1) The city manager has the authority and responsibility for administering this chapter. The city manager may delegate any of the city manager's authority or responsibilities to designees who shall have the same authority as the city manager, as set forth in this chapter.
(2) The city manager shall be responsible for the investigation, mediation, and conciliation of complaints filed pursuant to this chapter.
(3) The city manager shall have the authority to issue citations for violations of this chapter pursuant to this chapter. For a first violation under Section 34-7(a)(1), the city manager shall seek resolution through mediation or alternative means before issuing a citation. For second, third or subsequent violations, the city manager may seek resolution through mediation or alternative means before issuing a citation.
(4) Upon issuance of a citation, the city manager is authorized to take such actions as appropriate to carry out the enforcement of this chapter.
(5) Nothing in this chapter shall preclude the city manager from seeking voluntary compliance with the provisions of this chapter, or from enforcing this chapter through notices or warnings of violations or through other informal means designed to achieve compliance in the most efficient and effective manner under the circumstances.
(b) Civil violation procedures.
(1) Within ninety (90) days of an alleged violation of this chapter, a complainant must file with the city clerk a written verified complaint signed by the complainant. The complaint shall set forth facts upon which it is based and shall identify the person alleged to have violated this chapter.
(2) To avoid multiple legal actions, if the complainant has filed a complaint with a federal or state agency or court alleging the same facts, the City of Glendale complaint will be dismissed to allow the federal or state agency or court to address the allegations.
(3) If the complaint states a claim that would be a violation of existing state or federal law or is within the jurisdiction of a federal or state agency, the city manager shall refer the complainant to the appropriate agency or tribunal and dismiss the complaint.
(4) The city manager will dismiss the complaint if it was untimely filed or if the location of the alleged violation of this chapter did not occur within the City of Glendale. The city manager may dismiss the complaint on procedural or substantive grounds including, but not limited to, there is insufficient evidence to establish reasonable cause that a violation of this chapter occurred.
(5) If the complaint is not dismissed, the city manager shall furnish the respondent with a copy of the complaint. The respondent may file, no later than thirty (30) days following receipt of the complaint, a written verified answer. The city manager may grant an extension, upon a good faith request of the respondent. If the respondent fails to timely answer the complaint, the allegations in the complaint shall be deemed admitted, such person shall be deemed responsible for having committed the offenses described in the complaint, and a civil penalty shall be imposed pursuant to this chapter.
(6) At any time prior to a finding of responsible, whether by admission, default, or after a hearing, the city manager may seek resolution through mediation. A resolution resulting from mediation shall not automatically be considered an admission.
(7) If the complaint is not dismissed and mediation attempts are unsuccessful, the city manager shall investigate the allegations of the discriminatory practices set forth in the complaint to determine if there is sufficient evidence to establish reasonable cause that there was a violation of this chapter. If the city manager determines that there is sufficient evidence to establish reasonable cause that the respondent violated this chapter, the city manager shall issue a citation pursuant to section 34-6 of this chapter.
(Ord. No. O21-39, § 1, 5-25-21)
Source: City of Glendale, Arizona, City Code and City Charter (Municode Library, library.municode.com)URL: https://library.municode.com/az/glendale/codes/code_of_ordinances?nodeId=PTIICOOR_CH34NSC_S34-5ENPRFetched: 11/1/2026
