Same—Prompt recovery of vehicle by owner.
Norfolk City Code § 25-308
in effectSec. 25-308. - Same—Prompt recovery of vehicle by owner.
(1) Each and every towing firm that tows motor vehicles from private property at the request of the owner, as described in sections 25-300 through 25-305, shall provide for the prompt return of all towed vehicles to their lawful owners who are prepared to make payment of all reasonable costs.
(a) When vehicles are towed between 8:00 a.m. and 6:00 p.m., all charges shall be computed and the vehicles shall be accessible for delivery to the owner/custodian within one (1) hour after towing.
(b) When vehicles are towed between 6:01 p.m. and 7:59 a.m., all charges shall be computed and the vehicles shall be accessible for delivery to the owner/custodian within two (2) hours after towing.
(2) Each and every towing firm shall provide to the owner, after payment of all reasonable costs, a monetary receipt. The information on the receipt shall be clearly legible and shall include the following:
(a) Time, date and place of tow.
(b) The name of the towing firm performing the tow.
(c) The amount of money paid for the release of the vehicle.
(d) Any additional charges incurred in the tow and the reasons for the additional charges.
(3) A copy of each receipt issued shall be retained by the towing service for not less than ninety (90) days.
(4) Reserved.
(5) Any person(s) and tow firm owner(s) violating the provisions of this section shall be guilty of a Class 2 misdemeanor, and a Class 1 misdemeanor for any subsequent offenses.
(Ord. No. 35,282, § 1, 10-25-88; Ord. No. 36,386, § 1, 4-9-91; Ord. No. 37,572, § 8, 4-12-94)
Source: City of Norfolk, Virginia, City Code and City Charter (Municode Library, library.municode.com)URL: https://library.municode.com/va/norfolk/codes/code_of_ordinances?nodeId=COCI_CH25MOVECO_ARTVIIISTSTPAGE_S25-308SAROREVEOWFetched: 11/1/2026