Procedure for designation of a problem phone.
Saint Paul Legislative Code § 311.04
in effectSec. 311.04. - Procedure for designation of a problem phone.
(a) Before issuing an order designating a problem telephone under section 311.03, the director or his/her designee shall conduct an informal hearing to determine whether a particular telephone is a problem telephone and, if so, what measures can be taken to correct the condition. The informal hearing shall be preceded by at least ten (10) days' written notice to the licensee and the owner of the public telephone at the address indicated on the subject telephone, describing the time, place and subject matter of the hearing. The director or his/her designee may consider any evidence with probative value commonly accepted by reasonable prudent persons in the conduct of their affairs.
(b) Upon a finding of fact that the particular telephone is a problem telephone, the director or his/her designee may issue an order, which shall be in writing and addressed to the owner of the telephone and to the licensee, to take and keep in force one (1) or more of the following remedial measures including, but not limited to, the following:
(1) Modifications to the public telephone through use of existing technology to prevent persons from using the telephone to facilitate criminal activity.
(2) Installation of a lockup telephone in place of the existing telephone, or of devices that effectively prevent the use of the telephone except under the supervision of the licensee or law enforcement authorities.
(3) Modifications to the telephone to prohibit the reception of all incoming calls.
(4) Movement of the telephone to a different location on the licensed premises.
(5) Modifications to the telephone through the use of existing technology to prevent its use for calls to pagers and/or cellular telephone numbers.
(6) Modifications to the telephone to prevent its use by payment in coins, and/or restrictions on the provision of coins suitable for use in the telephone by the licensed business and its employees, manager and owner.
(7) Installation of additional lighting, both interior and exterior.
(8) Modifications to the telephone to render it inoperative during certain hours of the day or night.
(9) Temporary removal or suspension of the service of the telephone.
(10) Changes to the type of enclosure of the telephone.
(11) Posting a sign indicating that a telephone has been modified, if applicable.
(C.F. No. 95-64, § 1, 2-8-95)
Source: City of Saint Paul, Minnesota, City Charter, Legislative Code and Administrative Code (Municode Library, library.municode.com)URL: https://library.municode.com/mn/st._paul/codes/code_of_ordinances?nodeId=PTIILECO_TITXXIXLI_CH311PUTELIPR_S311.04PRDEPRPHFetched: 11/1/2026