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Step two.

Cape Coral Code of Ordinances § 2-33.5
in effect
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§ 2-33.5 - Step two. If the grievance is not resolved by the employee's immediate supervisor to the employee's satisfaction within ten working days, the employee shall have the right to request that the grievance be reviewed by the department head. This request shall be in writing on a form approved by the Director and shall be received by the department head no more than ten working days from receipt by the employee of the response of the immediate supervisor. Failure of the employee to submit such request to the department head within the required time period shall constitute abandonment of the grievance unless good cause for such failure is established by the employee. The department head or his or her designee shall make every reasonable effort to resolve the grievance and shall respond in writing to the employee within ten working days. The response of the department head or his or her designee shall be on a form approved by the Director and shall detail what, if any, action has or will be done to resolve the grievance.
Source: City of Cape Coral, Florida, Code of Ordinances, City Charter and Land Development Code (Municode Library, library.municode.com)URL: https://library.municode.com/fl/cape_coral/codes/code_of_ordinances?nodeId=CH2AD_ARTIIIPERURE_DIV9GR_S2-33.5STTWFetched: 11/4/2026

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2-33.5 | Corpus