SPECIFIC POWERS AND PROGRAMS

Richmond, Va., City Code ch. 28, art. II, div. 2

in effect

Richmond, Va., City Code § 28-56 Credits to customers.

Sec. 28-56. - Credits to customers. The Director may establish a customer incentive program to provide monetary payments in the form of credits on customers' utility bills to encourage their participation in various product and service satisfaction surveys and data collection activities. The credit payments shall not exceed $5.00 per customer per activity, and the total amount paid under the customer response incentive program shall not exceed $10,000.00 per fiscal year. (Code 1993, § 29-50; Code 2004, § 106-33; Code 2015, § 28-27; Code 2020, § 28-27)

Richmond, Va., City Code § 28-57 MetroCare heating assistance program.

Sec. 28-57. - MetroCare heating assistance program. The Director may establish the MetroCare heating assistance program whereby the Department of Public Utilities will accept tax deductible donations from its customers and engage a nonprofit agency to disburse such funds to individuals within the Department of Public Utilities' service territory who need financial assistance paying their heating bills. The Director may also establish appropriate rules and regulations regarding the eligibility criteria for the award of financial assistance and the accounting, audit and control measures to monitor the disbursement of funds by the nonprofit agency. (Code 1993, § 29-51; Code 2004, § 106-34; Code 2015, § 28-28; Code 2020, § 28-28)

Richmond, Va., City Code § 28-58 Number of service connections.

Sec. 28-58. - Number of service connections. The number of gas, water and wastewater service connections to premises used for any purpose shall be prescribed by the Director in the rules and regulations. (Code 1993, § 29-59; Code 2004, § 106-35; Code 2015, § 28-29; Code 2020, § 28-29)

Richmond, Va., City Code § 28-59 Authority of City to require alteration or removal of existing work and equipment.

Sec. 28-59. - Authority of City to require alteration or removal of existing work and equipment. Whenever public improvements such as the paving, repaving, widening or relocation of streets; the installation or changing of sewers, pipes, cables, wires, conduits; and other work or equipment belonging to the City shall make it necessary to move, alter or remove existing work and equipment, either permanently or temporarily, the owner of the work or equipment shall proceed to make the necessary changes promptly and at the owner's expense. (Code 1993, § 29-395; Code 2004, § 106-91; Code 2015, § 28-71; Code 2020, § 28-71)

Richmond, Va., City Code § 28-60 Title to facilities.

Sec. 28-60. - Title to facilities. Title to all gas, stormwater, water and wastewater/sewer mains, service connections and meters located in streets and alleys within and without the City, for which the City has the duty of operation and maintenance, shall vest in the City, regardless of who shall pay the cost thereof. (Code 1993, § 29-21; Code 2004, § 106-93; Code 2015, § 28-73; Code 2020, § 28-73; Ord. No. 2013-139-136, § 2, 7-22-2013)

Source: City of Richmond, Virginia, Code (2026 recodification) and Charter (Municode Library, library.municode.com)URL: https://library.municode.com/va/richmond/codes/code_of_ordinances?nodeId=CH28UT_ARTIIDIPUUTAUAD_DIV2SPPOPRFetched: 11/8/2026