Complaint procedures.

Chandler City Code § 63-13

in effect

63-13. - Complaint procedures. A. Any person claiming to be aggrieved by an alleged violation of this article or article III (hereinafter the "complainant") may file with the City Clerk a verified charge, in writing, within ninety (90) calendar days after the alleged violation occurred. The charge shall set forth the facts upon which it is based, shall identify the person charged (hereinafter the "respondent"), and shall be signed by the complainant. B. Within forty-five (45) days following receipt of the charge from the complainant, the discrimination complaint administrator, in consultation with the City Attorney or designee, shall conduct an initial screening of the charge to determine whether the City has jurisdiction over the charge, whether the charge was timely filed, and whether the allegations, if true, would constitute a violation. C. If the charge is within the jurisdiction of a federal or state agency, the discrimination complaint administrator shall refer the complainant to the appropriate public agency. The complainant shall be responsible for filing the charge within the time frames set out in federal or state law and the City shall take no further action regarding the charge. D. If the criteria in subsection (B) are met, the discrimination complaint administrator shall furnish the respondent with a copy of the charge via certified first class, or registered United States mail. The respondent shall file, not later than twenty (20) days following the date the charge is mailed to the respondent, a written verified answer to the charge. E. If the discrimination complaint administrator determines that the City does not have jurisdiction, the charge is untimely, or the allegations would be insufficient to show a violation, the discrimination complaint administrator shall dismiss the charge as not warranting further action or investigation by the City. The decision to dismiss a charge is final. The discrimination complaint administrator shall provide the complainant, the respondent, and the City Attorney with written findings concerning the determination to dismiss the charge. F. If the discrimination complaint administrator makes an initial determination that the City has jurisdiction over the charge, the charge was timely filed and the allegations, if true, would constitute a violation, the discrimination complaint administrator may offer mediation services to the complainant and respondent in an attempt to resolve the matter. G. Any failure by the charging party to timely respond or take action as requested by the City may be considered withdrawal of the complaint. H. If mediation is not successful in resolving the charge or if mediation does not occur, the discrimination complaint administrator shall determine whether the facts support a finding that a violation has occurred. If the discrimination complaint administrator determines that a violation did not occur, the discrimination complaint administrator shall issue a determination that the charge is unfounded and the matter will be considered closed. If the discrimination complaint administrator determines that there is cause to believe that a violation did occur, the discrimination complaint administrator shall refer the matter to the City Attorney or designee for a determination as to whether to proceed with enforcement. (Ord. No. 5039, § 2(Exh.), 12-5-22)

Source: City of Chandler, Arizona, City Code and City Charter (Municode Library, library.municode.com)URL: https://library.municode.com/az/chandler/codes/code_of_ordinances?nodeId=PTIXTALI_CH63NSC_ARTIIDIEQINEMPUACHO_63-13COPRFetched: 11/1/2026