OPERATIONAL REQUIREMENTS
Salt Lake City Code § 5.85.050
in effect5.85.050: OPERATIONAL REQUIREMENTS:
A. Every licensee and employee of the licensee shall wear either: 1) a readily identifiable shirt, blouse, or other top article of clothing with the name of the licensee and the first name of the employee contained thereon and readable from a distance of six feet (6') or 2) a prominently visible identification badge on the front of his or her clothing with the name of the licensee and the first name of the employee contained thereon and readable from a distance of six feet (6').
B. Every licensee shall accept a charge placed upon a valid credit or debit card as payment for the fee if the person who is redeeming the vehicle prefers to pay with a card instead of cash. The immobilized vehicle shall be promptly released upon request and payment.
C. No fee greater than eighty dollars ($80.00) may be charged for release of a vehicle that has not been moved from the spot where it was parked prior to being immobilized or impounded. An itemized bill shall be provided. No fee at all may be charged by the licensee for release of a vehicle or otherwise if the driver returns to the vehicle before immobilization of the vehicle is completed and the driver promptly removes the vehicle from the premises.
D. No licensee may immobilize a vehicle unless the licensee has a current valid written contract with the property owner authorizing the licensee to immobilize or impound vehicles parked upon their property without permission. All licensees or their employees shall have in their possession on the site where the vehicle is immobilized either: 1) a copy of the agreement or 2) a statement of authorization for the licensee signed by the property owner and shall show either said agreement or said authorization upon demand by a city official or upon demand of the person redeeming the vehicle.
E. Any equipment used to immobilize a vehicle shall be placed on the driver's side of the vehicle, whenever practicable.
F. No licensee may immobilize a vehicle without placing a notice on the driver's door window using words and/or symbols that reasonably inform the driver that the vehicle has been immobilized.
G. If a vehicle has been immobilized, it may not be removed from the site sooner than two (2) hours from the time it was immobilized.
H. No vehicle may be removed from the site unless it is removed by a towing service licensed by Salt Lake City Corporation.
I. No licensee may require the payment of a towing fee or any other fee or charge other than that authorized by subsection C of this section as a condition to releasing an immobilized vehicle.
J. If an immobilized vehicle is impounded, no fees of any kind relating to the immobilization may be charged in addition to the towing, storage, or other impoundment fees that may be applicable.
K. Any licensee who has no employee on site authorized to release the vehicle must promptly respond to the site, but in no event longer than one-half (1/2) hour of a request for release of a vehicle. The person responding must have full authority to act for the licensee and shall have a copy of the agreement or statement of authorization with them as required by subsection D of this section. (Ord. 51-05 § 1, 2005)
Source: Salt Lake City, Utah, City Code (American Legal Publishing, codelibrary.amlegal.com)URL: https://codelibrary.amlegal.com/codes/saltlakecityut/latest/saltlakecity_ut/0-0-0-49095Fetched: 11/1/2026