Tests and performance monitoring.
Charlotte City Code § 6-143
in effectSec. 6-143. - Tests and performance monitoring.
(a) Not later than 90 days after any new or substantially rebuilt portion of the cable communications system is made available for service to subscribers, and thereafter on the third anniversary of the effective date of the franchise, the grantee shall conduct technical performance tests to demonstrate substantial compliance with all technical standards contained in this article and the franchise agreement and the applicable technical standards and guidelines of the Federal Communications Commission.
(b) Such tests shall be performed by or under the supervision of a qualified registered professional engineer or an engineer with proper training and experience. A copy of the engineer's report shall be submitted to the city, describing test results, instrumentation, calibration and test procedures and the qualification of the engineer responsible for the tests.
(c) System monitor test points shall be established at or near the output of the last amplifier in the longest feeder line, at or near trunk line extremities. Such periodic tests shall be made at the test points as shall be required by the Federal Communications Commission and/or the franchise agreement.
(d) In addition to the performance test reports required in this section, a copy of any performance test reports required by the Federal Communications Commission shall be submitted to the city within 60 days of completion.
(e) Whenever there have been similar complaints from more than ten percent of the subscribers to the grantee's system made, or when there exists other substantial evidence which, in the judgment of the city, casts doubt on the reliability or quality of the grantee's system, the city shall have the right and authority to compel the grantee to test, analyze and report on the performance of its system. Reports on such tests shall be delivered to the city no later than 14 days after the city reasonably notifies the grantee and shall include the following information:
(1) The nature of the complaints which precipitated the special tests;
(2) What system component was tested;
(3) The equipment used and procedures employed in the testing;
(4) The results of such tests; and
(5) Methods by which the complaints were resolved.
The tests and analyses shall be supervised by a professional engineer, who shall sign all records of the special tests and forward the records to the city with a report interpreting the results of the tests and recommending what actions, if any, should be taken by the grantee or city.
(f) The city shall have the right to employ, at the city's expense, qualified consultants if necessary or desirable to assist in the administration of this or any other section of this article or the franchise agreement.
(Code 1985, § 6-80; Ord. No. 8194, § 1, 12-19-2016; Ord. No. 8195, § 1, 12-21-2016)
Source: City of Charlotte, Code of Ordinances and City Charter (Municode Library, library.municode.com)URL: https://library.municode.com/nc/charlotte/codes/code_of_ordinances?nodeId=PTIICOOR_CH6BUTR_ARTIICACO_DIV5DECO_S6-143TEPEMOFetched: 10/27/2026