Charge for reconnection of gas and water meters; charge for restoration.
Richmond, Va., City Code § 28-1233
in effectSec. 28-1233. - Charge for reconnection of gas and water meters; charge for restoration.
(a) When the supply of gas or water, or both, shall be stopped to any premises for nonpayment of the bill therefor, the entire amount of the bill shall become due and payable immediately, including charges for stormwater and wastewater services and other City fees, and the owner or occupant of such premises or the consumer thereof shall pay the entire amount of the bill or make arrangements with and satisfactory to the Director for the payment of any such bill and a service reconnection charge as set forth in this subsection before such service is restored.
Service reconnection charges
For gas service | $35.00
For water service | $35.00
For both gas and water service | $70.00
(b) When the supply of gas or water, or both, has been stopped for nonpayment of a bill, and the gas or water meter, or both, have been removed from service lines, the entire amount of the bill shall become due and payable immediately, including charges for stormwater and wastewater services and other City fees, and the owner, occupant or consumer in default shall pay a service restoration charge as set forth in this subsection before such service may be restored.
Service restoration charges
For gas service | $35.00
For water service | $35.00
For both gas and water service | $70.00
(c) A service technician who has been dispatched to a location to either disconnect gas or water service or to remove a gas or water meter may accept from the owner, occupant or consumer in default payment of the entire past due amount. However, in order to avoid such service disconnection or meter removal, the owner, occupant or consumer shall also be charged and pay a fee of $35.00 for each service scheduled for disconnection for the acceptance of the late payment by the service technician.
(d) When the entire amount of a bill has been paid, together with the appropriate restoration service charge, or satisfactory arrangements are made for the payment of such bill, the service will be restored in the regular course of business on a succeeding workday. Restoration of such service shall not be required on the same day the bill and restoration charge are paid.
(Code 1993, § 29-189; Code 2004, § 106-79; Code 2015, § 28-59; Code 2020, § 28-59; Ord. No. 2013-139-136, § 2, 7-22-2013)
Source: City of Richmond, Virginia, Code (2026 recodification) and Charter (Municode Library, library.municode.com)URL: https://library.municode.com/va/richmond/codes/code_of_ordinances?nodeId=CH28UT_ARTXENAP_DIV2SEDI_S28-1233CHREGAWAMECHREFetched: 11/8/2026