Requests for service and temporary service drops.
Springfield, Ill., City Code § 103.42
in effect§ 103.42. - Requests for service and temporary service drops.
(a) Where a person living within a newly annexed area of the city requests installation of cable service, such installation shall be performed within the terms of the line extension policy stated in section 103.32 hereinabove.
(b) Temporary service drops:
(1) A grantee shall put forth every effort to bury temporary drops within 14 working days after placement between March 1 and December 1, weather or ground condition permitting, unless a grantee receives permission to delay burial. Temporary drops will be buried by a grantee as expeditiously as possible, and in no event, will a drop which has been placed between November 15 of the prior year and March 1 of the current year be left unburied beyond May 1 of the same year, weather permitting. Any delays for any other reason than weather, ground conditions, street construction, or system redesign will be communicated to the city and copied to the subscriber.
(2) Upon request of the city, the grantee shall provide a monthly report to the city on the number of drops pending.
(c) The grantee shall render efficient service, make repairs promptly, and interrupt service only for good cause and for the shortest time possible. Such interruptions, insofar as possible, shall be preceded by notice and shall occur during periods of minimum use of the cable system. A written log shall be maintained for all service interruptions.
(d) A grantee shall not allow its cable or other operations to interfere with television reception of subscribers or persons not served by the grantee, nor shall the cable system interfere with, obstruct, or hinder in any manner the operation of the city's electrical utility and other various utilities serving the residents within the confines of the city nor shall other utilities interfere with a grantee's cable system.
(Ord. No. 613-11-02, § 1, 11-19-02)
Source: City of Springfield, Illinois, Code of Ordinances (Municode Library, library.municode.com)URL: https://library.municode.com/il/springfield/codes/code_of_ordinances?nodeId=TITIXGERE_CH103CATE_ARTIICACOSY_S103.42RESETESEDRFetched: 11/8/2026