Termination of service for nonpayment.
Oklahoma City Municipal Code § 55-79
in effect§ 55-79. - Termination of service for nonpayment.
(a) Nonpayment. In the event a utility bill is not paid within ten days after it becomes delinquent, the water service to the premises being served may be terminated.
(b) Notice of termination. Such water service shall not be terminated unless notice has been posted that the service will be terminated. Such notice will consist of a written notice posted at least 48 hours prior to termination and again on the day of termination. Such notices shall also contain the telephone number of a City office where the owner or occupant may contact a customer service representative to discuss the bill and have an opportunity to be heard. Posting of written pre-termination notices will result in the addition of notice charges to the unpaid bill each time such notice is posted.
(c) Service termination. Once the 48-hour notice has been posted and payment has not been made prior to the date of termination then water service may be terminated.
(d) Re-start. If water service is to be reestablished a re-start charge will be added to the bill.
(e) Payment of delinquent amounts due. If water service has been terminated for nonpayment of a utility bill, the water service shall not be turned on until the total amount of the bill, the notice charges and the re-start charge have been paid, or satisfactory arrangements for payment have been approved by the Customer Service Superintendent or designee.
(f) Security deposit required. In addition, any customer, not maintaining a security deposit with the utilities, whose service(s) is or has been terminated for nonpayment, shall be required to make and maintain a security deposit in the amount required by Section 55-52 before water service shall be reestablished.
(Code 1970, §§ 35-30, 35-32, 35-33; Ord. No. 17118, § 1(35-32), 4-12-83; Code 1980, § 55-77; Ord. No. 18958, § 1, 4-5-88; Ord. No. 21517, § 7, 7-5-00; Ord. No. 23695, § 8, 9-23-08; Ord. No. 24967, §§ 1, 2, 9-9-14)
Source: City of Oklahoma City, Municipal Code and City Charter (Municode Library, library.municode.com)URL: https://library.municode.com/ok/oklahoma_city/codes/code_of_ordinances?nodeId=OKMUCO2020_CH55UT_ARTIICIWASE_DIV4RACHBIGECOPR_S55-79TESENOFetched: 10/28/2026