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DRIVE-THROUGH FACILITIES

Orlando City Code ch. 58, pt. 4, pt. 4E
in effect

Orlando City Code § 58.740 General Requirements.

Sec. 58.740. - General Requirements. 1. Drive-through facilities are permitted uses in the MU-1, MU-2, AC-N, AC-1, AC-2, AC-3 and I-C zoning districts and Conditional Uses in the AC-3A/T zoning district. A Conditional Use Permit is required for any drive-through facility that is: (a) Located within 300 ft. of a residential district as measured from the order station or menu board to a residential property line, or (b) Open between 10:00 p.m. and 6:00 a.m., or (c) Automated/unstaffed. The City may add conditions of approval necessary to reduce potential negative offsite impacts. Such conditions may include limiting hours of operation, light shielding, and buffering with landscaping and/or screen walls. 2. A business that offers a drive-through service but does not have an indoor dining or service area must also provide walk-up window service, subject to the standards of Part 5B(20) - Walk-up Windows. Customers must not be required to stand or queue in a vehicle lane or the right-of-way. (Ord. of 9-16-1991, Doc. #25094; Ord. No. 2024-18, § 2, 5-13-2024, Doc. #2405131203)

Orlando City Code § 58.741 Waiting Areas for Vehicles Awaiting Service.

Sec. 58.741. - Waiting Areas for Vehicles Awaiting Service. All Drive-through facilities shall provide on-site waiting areas for vehicles awaiting drive-through service, in accordance with the following standards: Location. The waiting areas shall provide convenient or continuous access to the Drive-through facility. The waiting area shall be located at or before any ticket booth, speaker box or the like, if included in the Drive-through facility. Design. All waiting spaces, aisles and other related vehicular use areas shall be designed in accordance with applicable off-street parking design requirements of Chapter 61, Part 3. Minimum Number of Waiting Spaces. Shall be as follows (including the vehicle being served): (a) Financial Institution: 4 spaces for each teller or drive-up ATM. (b) Car Wash: 5 spaces for each service bay. (c) Church or Religious Institution: 5 spaces. (d) Restaurant: 6 spaces. (e) Drive-In Theater: 20 spaces. (f) Other Uses: As determined by the Zoning Official. (Ord. of 9-16-1991, Doc. #25094; Ord. No. 2024-18, § 2, 5-13-2024, Doc. #2405131203)

Orlando City Code § 58.742 Unified Access and Circulation Requirements.

Sec. 58.742. - Unified Access and Circulation Requirements. Any Drive-through facility located along an arterial street shall be subject to the unified access and circulation requirements of Chapter 61, Part 1. In the event that a Drive-through facility is developed prior to an abutting known development, it shall be designed to ensure that its access and circulation system may be easily tied in to create a unified access and circulation system at a later date. (Ord. of 9-16-1991, Doc. #25094; Ord. No. 2024-18, § 2, 5-13-2024, Doc. #2405131203)

Orlando City Code § 58.743 Speaker Boxes—Orientation and Noise Requirements.

Sec. 58.743. - Speaker Boxes—Orientation and Noise Requirements. All speaker boxes used in connection with any Drive-through facility shall be operated in conformance with the Class A noise standards of Chapter 63, Part 2F. All speaker boxes located within 300 ft. of any residential use(s) shall be oriented away from the residential use(s). (Ord. of 9-16-1991, Doc. #25094; Ord. No. 2024-18, § 2, 5-13-2024, Doc. #2405131203)

Orlando City Code § 58.744 Traffic Hazards.

Sec. 58.744. - Traffic Hazards. All Drive-through facilities and accessory drive-through car washes shall be so located and designed that they will not create a traffic hazard or nuisance because of their location in relation to similar uses, buildings or proposed buildings on or adjacent to the building site and the traffic patterns from such uses or buildings. In addition, Drive-through facilities and accessory drive-through car washes shall be so located and designed as to minimize turning movements in relation to their driveway access to streets and intersections, and to minimize turning movements across sidewalks and pedestrian access ways which may disrupt pedestrian circulation within activity centers. (Ord. of 9-16-1991, Doc. #25094; Ord. No. 2024-18, § 2, 5-13-2024, Doc. #2405131203)

Orlando City Code § 58.745 Requirements for Specific Drive-in Facilities.

Sec. 58.745. - Requirements for Specific Drive-in Facilities. Theaters. The screen shall be so oriented that the picture is not visible from any existing or proposed thoroughfare. (Ord. of 9-16-1991, Doc. #25094)

Orlando City Code § 58.746 Accessory Drive-Through Car Washes.

Sec. 58.746. - Accessory Drive-Through Car Washes. An accessory drive-through car wash shall not be considered a Drive-through facility. An accessory drive-through car wash shall be clearly incidental to the principal use, shall be fully automated so the driver remains in the vehicle while the vehicle is being washed, shall have no speaker box, and a minimum of three (3) waiting spaces shall be provided. (Ord. of 9-16-1991, Doc. #25094; Ord. No. 2024-18, § 2, 5-13-2024, Doc. #2405131203)
Source: City of Orlando, Florida, City Code and City Charter (Municode Library, library.municode.com)URL: https://library.municode.com/fl/orlando/codes/code_of_ordinances?nodeId=TITIICICO_CH58ZODIUS_PT4OTSPUSST_4EDRROFAFetched: 11/1/2026

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