UTILITY SERVICE DEPOSIT.

Raleigh City Code § 2-3003

in effect

Sec. 2-3003. - UTILITY SERVICE DEPOSIT. (a) Deposits Required. Utility service deposits shall be required for initiation of services or from users who have their water and/or sewer service disconnected for nonpayment. The deposit amount shall be as set forth on the Raleigh Water Fee Schedule. This schedule incorporates fixed deposit amounts payable on specified disconnection events at the location. Such policies incorporate procedures for refunding deposits without interest after fixed periods of good payment history, requirements for transfers of deposits for customers moving to new locations within the City, and other credit history factors to be considered. The current amount on deposit may be used to satisfy part of the cumulative deposit required or to pay delinquent charges. Deposits will not accrue interest to the benefit of the customer. (b) Reactivation of Service. Service will not be restored until the required deposit, service charges, penalties, and delinquent bill amounts are paid. Service reconnected upon execution of an agreement to make deposit installment payments, shall be terminated immediately if a payment is missed. All amounts due and owing shall be paid prior to reconnection. (Code 1959, §23-29; Ord. No. 1981-604, §5, 3-17-81; Ord. No. 1991-817, §1, 7-16-91; Ord. No. 1994-402, §§1, 2, 5-17-94; Ord. No. 1997-81, §1, 4-1-97; Ord. No. 2009-608, §4, 6-16-09, eff. 12-1-09; Ord. No. 2010-685, §§1, 2, 1-19-10; Ord. No. 2020-96, §4, 6-15-20, eff. 7-1-20)

Source: City of Raleigh, North Carolina, City Code and City Charter (Municode Library, library.municode.com)URL: https://library.municode.com/nc/raleigh/codes/code_of_ordinances?nodeId=DIVIICOGEOR_PT2FI_CH3COSE_S2-3003UTSEDEFetched: 11/1/2026