Remedies and sanctions for noncompliance.
Reno Administrative Code § 5.90.1026
in effectSec. 5.90.1026. - Remedies and sanctions for noncompliance.
(a) The City Manager shall precede the issuance of a notice of violation of the article with a reasonable period of time for the Cable Operator to remedy the situation. The City Manager shall grant the Cable Operator no less than five and no more than 30 days to cure the violation before issuing a notice of violation. If, however, the City has received reports of the same or similar alleged noncompliance on two or more separate occasions within the preceding 12 month period, the City Manager may issue a notice of violation without allowing the Cable Operator further opportunity to cure.
(b) Upon issuance of a notice of violation, the City Manager shall schedule an administrative hearing in accordance with the provisions of Reno Municipal Code, section 1.05.005 et seq. to determine if the noncompliance occurred. The Cable Operator shall be provided with ten days written notice of the time and the place of the hearing, the allegations of noncompliance and the possible consequences of the noncompliance if substantiated. After the hearing, the City's hearing officer shall determine whether the noncompliance has been substantiated. If the noncompliance is substantiated, the hearing officer may order the Cable Operator to correct or remedy the noncompliance within 30 days (except where the noncompliance constitutes a material safety hazard) and in the manner and on the terms and conditions that the hearing officer establishes. In addition, the hearing officer may:
(1) Impose assessments of up to $200.00 per occurrence to be withdrawn by the City from the Security Fund; and/or
(2) Order, after further hearing, such rebates and credits to affected Subscribers as in its sole discretion it deems reasonable and appropriate for degraded or unsatisfactory services that constituted noncompliance with this article; and/or
(3) In its sole discretion, declare a violation of the franchise agreement, and in such case, the noncompliance shall be a violation of the franchise agreement for the purposes of the franchise agreement, triggering all available obligations and remedies under the franchise agreement; and/or
(4) Withhold licenses and permits for work by the Cable Operator or its subcontractors in accordance with applicable law; and/or
(5) Pursue any other legal or equitable remedy available under any applicable franchise agreement or law.
(c) Any assessment or remedy shall not constitute a waiver by the City of any other right or remedy it may have under any applicable franchise agreement or law including any right to recover from the Cable Operator any additional damages, losses, costs, and expenses, including actual attorney's fees that are incurred by the City by reason of, or arise out of noncompliance with this article.
(Ord. No. 5565, § 1, 4-21-04)
Source: City of Reno, Nevada, Administrative Code, City Charter and Annexation and Land Development Code (Municode Library, library.municode.com)URL: https://library.municode.com/nv/reno/codes/administrative_code?nodeId=PT2READCO_TIT5PRLIPEFR_CH5.90FR_ARTIXMACATEOR_S5.90.1026RESANOFetched: 11/1/2026